You and Prodigy further agree that any Disputes will be arbitrated only on an individual basis and will not be consolidated with any other arbitrations or other proceedings that involve any claim or controversy of any other party. Help Your Child Who's Struggling with Math, Parent Users or Parents (including parents and guardians of Student Users)., Student Users or Students (a child and/or student who uses the Services)., Teacher Users or Teachers (a teacher, administrator, or other school official that opens a Teacher account to use the Services, including those with the ability to add Student User accounts). Prodigy Diabetes Care - Customer Service Inquiry In arbitration, the arbitrator will resolve the submitted Dispute. For example, the shoe-delivery brand, Zappos, uses recorded customer support calls for its advertising. One Happy Customer New York. (I do wish it did more to explain how they came up with the correct answers.) Note: This speed test can be used to test any internet provider, not Note, Prodigy does NOT directly store credit card information - all credit card information and transactions are stored by third-party payment providers that process payments on our behalf. When I first started the game I found the pet shop and lamp light town and I was FREAKED OUT (mostly because I love animals) So I wanted to buy a pet, I looked through the catalog and all I saw wereMEMBER PETS. If you submit any information relating to other people in connection with your use of the Services, you represent that you have the authority to do so and you permit Prodigy to use and share the information in accordance with this Privacy Policy. The reason I maintained the dial-up service is that I thought I needed it in order to access my prodigy.net emails. Prodigy may terminate or suspend your access to the Services or your account at any time, without prior notice or liability, if you violate any term or condition of this Agreement, if your account is inactive for a period of time, or for any other reason, which may result in the forfeiture and destruction of all information associated with your account, including progress and any upgrades or features obtained or purchased in any Prodigy game. In addition, notwithstanding anything to the contrary, if any part of this agreement to arbitrate is deemed invalid or inapplicable, the remainder of the agreement to arbitrate shall still be considered valid and enforceable. Is that possible? To see more Prodigi deals and offers in your area enter your zip code above. Copyright 2020 Prodigy Solutions Inc. - All Rights Reserved. Which schools do you support? It just means the salesperson should keep building a relationship with them, too. Teacher Users or Teachers (a teacher, administrator, or other school official that opens a teacher account to use the Services, including those with the ability to add Student User accounts). By sharing information between the two departments, your company will create a more enjoyable customer experience. 2023 AT&T Intellectual Property. Then, they can give their colleague in sales a heads up to close the deal. All issues are for the arbitrator to decide, including issues relating to the scope, conscionability, severance, and enforceability of this arbitration agreement. I never heard back or received a refund for the $79.45 for the 2nd year. Customer service should share customer stories. June 15, 2021, Published: We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. When we share such information, it will not be shared in a way that could be used to identify a User. Zero stress. Parent Users and Teacher Users are responsible for the acts of Student Users linked to their account. The consumer may cancel this contract at any time by sending the form available here or another notice in writing for that purpose to the merchant. Charlotte, NC 28269. Business Profile for Prodigy sales.com. Please visit https://forums.att.com/t5/Email-Internet-Security/Cancel-dial-up-service-and-keep-email-address-active-open-portal/m-p/3925870#M19164 for more information on keeping your email after cancelling service! Cookies and these other technologies placed within the Prodigy Game or within other areas of the Services directed to Students will be used only in support of the Services internal operations, like providing access to the Games and their features, individualizing content, and improving and optimizing the Services. Discover which options are the fastest to get your customer service issues resolved.. G. Survival of Arbitration Agreement. In the course of using the Services, you and other Users may provide content to us, excluding User personally identifying information, which may be used by Prodigy to help support and provide the Services (User Content). Need to cancel cant get anyone to help? Where a Student User account is linked to a Parent or Teacher User, that Student Users information will be shared with the Parent or Teacher User. WITH ARBITRATION, THERE IS NO JUDGE OR JURY; THE ARBITRATION PROCEEDINGS AND ARBITRATION ARE SUBJECT TO CERTAIN CONFIDENTIALITY RULES; AND JUDICIAL REVIEW OF THE ARBITRATION OUTCOME IS LIMITED. Use the zip search and check with Prodigi directly to verify availability. E. No Class Actions. Loyal customers are happy customers who, in addition to liking your product or service, also love your brand. Our mission is to provide quality products, free/fast shipping, and a superior customer service experience. AT&T Customer Service - Phone Numbers & Live Chat Please contact me Joanna Johnstone at 630-269-9780. If you choose to provide Feedback, you hereby assign to Prodigy all rights, titles and interests in any Feedback, and waive your moral rights therein. They can see how existing customers engage with the business and what their experiences are like. Email us By building a strong relationship with a customer and helping them to achieve success, customer service reps can build credibility they can use to ask them for help in return. D. Timing of Claim. You and Prodigy agree that the agreement to arbitrate shall survive termination of this Agreement, and the termination of any membership or account you may have Prodigy. My grandson is having technical difficulties in the game where he cannot proceed to further into the game. For information about Prodigys treatment of personal information, please review our currentPrivacy Policy, which is hereby incorporated by reference.. The Services and its entire contents, features, and functionality, including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement (the Prodigy Content) are owned by Prodigy and its licensors, and are protected by United States and foreign intellectual property laws, including copyright, trademark and other intellectual property or proprietary rights laws. When writing your review, please support your rating with specific, detailed reasoning. B. In case you opt to cancel your Prodigy subscription through the company's website, you will need to follow certain steps. Once customer service reps have been working with customers over a period of time, they can identify potential candidates for brand evangelism. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing video games or other screen-focused activities. Nowadays, businesses face greater challenges than ever to keep customers happy. Can you give me any details why I am getting these charges? We and our third-party providers may use the information collected through these technologies for the purposes described in this Privacy Policy, including delivering content, analyzing our Users experience on the Services, and delivering advertising to Parents and Teachers when they visit other websites and applications. Gone are the days when salespeople could close a deal and never speak to the customer again. To analyze and provide progress reports to Parents and Teachers on linked Student User accounts. Storage and retention of User information, The Student Online Personal Information Protection Act, California AB 1584 Privacy of Pupil Records: 3rd-Party Digital Storage & Education Software (California Education Code section 49073.1). Salespeople should have visibility into ongoing interactions with customer service in order to gauge when to reach out and the likelihood of a customer churning or renewing their subscription. Nothing in this Agreement restricts the Companys right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback without notice, without approval, and without compensating or crediting the User or the individual providing such Feedback. Thank you, Prodigy does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Prodigy game or other areas of the Services directed to Students. Am I eligible for a loan? If I do, will I lose my prodigy address, which I do not want to lose or change. When I called the number listed in my email, it was ATT - like I would call about my home phone service. Prodigy sales.com | Better Business Bureau Profile Models and delivers a distinctive and delightful customer experience.Registers sales on assignedSee this and similar jobs on LinkedIn. They don't want to have to call a customer service phone number and wait on hold, they want to connect with a support rep instantly via live chat. To honor such a request, we will need to verify your identity and residency, which may require additional supporting information. Other Inquiries: 1-800-366-5901. (Technology is key here to making this happen. With Prodigy Math Game, players explore new DO NOT ENROLL, By Kenneth Douglas Miller About Us - The Park Prodigy Work Hours: Monday thru Thursday, 2:00pm to 6:00pm, hours are flexible. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. I hope this info helps you or anyone else who is trying to find out about prodigy.net accounts. I did NOT subscribe to Prodigy Games. BroadbandNow Internet But if the salesperson has concerns that a customer might back out of the deal, or that pricing changes might be a huge roadblock that will risk the customer churning, the sooner the customer service rep is made aware, the sooner they can address misaligned expectations to salvage the relationship. We use all User information we collect for the following purposes: From the information collected through the Services, Prodigy may create de-identified or aggregated data. I am in the process of putting a payment block on PRODIGY GAMES with my credit card holder. The parties agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost, and mutually beneficial outcome. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. Do not play if you are drowsy or fatigued. Any Parent or Teacher Users linked to that Student User account will have access to the information in that account, including activity recorded both in and outside of the classroom.
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