I will never ever buy anything from them again. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. My experience was amazing! I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. You are very welcome to get in touch for size and styling advice or with any further questions on your order. It was left on my porch in the pouring rain for two days. Take a brief survey about today's visit . I received mine within 2 days of ordering and I live in Canada! 2023 Trustpilot, Inc. All rights reserved. Privacy Policy. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Received the order but the box looks like its thrown somewhere. Outstanding Customer Service! Date of experience: January 24, 2023. Everything was amazing. We also ensure all reviews are published without moderation. Customer Service Representative - Remote.co The website is very userfriendly, I found everything great. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Companies can ask for reviews via automatic invitations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Verification can help ensure real people write reviews about real companies. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Thank you very much.I especially loved the packaging- as always :). Jacquemus bags for Women | SSENSE Do you need help? Avoid. FORWARD - fwrd.com . So thank you Jacquemus!!! Thank you for the fast delivery. Read about their experiences and share your own! Also the shipping although very fast had a high price. Call Us. Fabulous Quality and Design! I think they assume people wont call and they will just keep your money. To find out more, please visit our Privacy Policy. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Got this a gift for my wife, she fell in love with it! Here are 8 tips for writing great reviews. So thank you Jacquemus!!! All previous emails sent to you from my private email prior to involving PayPal were ignored. . For questions, discussions, and news about handbags and the fabulous designers who make them. 6 more replies. Incredible quality, lots of compliments. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. Jacquemus customer service : r/handbags - reddit.com Find out how we combat fake reviews. The PRODUCT IS AMAZING! Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. JACQUEMUS | Spring 2023 Collection | FWRD The delivery was made very quickly and arrived in very good condition. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. Worldwide Shipping. The bag is okay but a bit dusty and dirty. Our native-speaking Customer Care team is available 24/7 to support you. When it was delivered I wasnt home. Outstanding Customer Service! was ok but the delivery with UPS was HORRIBLE. Thank you very much.I especially loved the packaging- as always :). The packaging, payment, etc. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. 1-888-550-9675. Because of this I wouldnt order again.. I cannot track my order and furthermore they delay it more than it should alwayss. I am still waiting for the product and I have not received any email when they will send to me . I ordered the Grand Bambino bag. I love JACQUEMUS! Available 24/7. I love your website design, I love your brand. They have no phone to US because they are French based and . I am still waiting for the product and I have not received any email when they will send to me . 2023 Trustpilot, Inc. All rights reserved. Find out how we combat fake reviews. Customer Care; Track an Order; Create a Return; FAQs . Pretty things in your Shop Jacquemus is great!!! Companies can ask for reviews via automatic invitations. The quality of Le Grand Bambino bag is amazing. You can also place your order with our team on the phone. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Ps, thanks for cute stickers which I get with my shipment. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Received the order but the box looks like its thrown somewhere. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Call now to get direct help from coinbase customer support executives. + Paid training & PTO. We use dedicated people and clever technology to safeguard our platform. I loved the bag, it's great, and super fast delivery, thank you. Fast delivery, very nicely packed.Amazing product. A member of our support staff will respond as soon as possible. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Much better of you used dhl not ups. 1. What we offer: + Competitive hourly rate of $16/hour. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. The packaging, payment, etc. My order arrived in no time and im super happy! Here are 8 tips for writing great reviews. Press J to jump to the feed. Free shipping on full-price orders over $100 USD and other orders over $300 USD. Press question mark to learn the rest of the keyboard shortcuts. . Shop with us and discover why Mytheresa is your final destination for online shopping for women. It was left on my porch in the pouring rain for two days. Contact Us | NET-A-PORTER Help us Improve. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. Much better of you used dhl not ups. Thank you! Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. I started emailing customer service, messaged the customer service Instagram, nothing. or fill in the form below. It has a red undertone, it looks like its been discolored by the sun. | Read 41-60 Reviews out of 545 From the package to the product. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. 2023 Trustpilot A/S. But except that, everything was very good. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I love JACQUEMUS! Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. I love my bag! and the service is great and shipping is fast! A real shame because you spend a lot of money on this premium brand. was ok but the delivery with UPS was HORRIBLE. I love my experience so far and definitely will buy more. The delivery was made very quickly and arrived in very good condition. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Here are 8 tips for writing great reviews. When I enter on my account, in the status of my orders I can't see which of them have been returned. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Please send an email to [email protected] or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) Its just that they grew so fast and I think they were taken aback from all the success. + Advancement opportunities - 80% of our frontline leaders have been promoted from within. I ended up ordering from FarFetch and the bag will arrive Tuesday. Cookie Notice We use dedicated people and clever technology to safeguard our platform. Product shipped out in a timely manner and arrived well packaged. more. It was it left to sit in the pouring rain. Will definitely order again! Sign out of Your Account on the Amazon Website. It goes against our guidelines to offer incentives for reviews. I received mine within 2 days of ordering and I live in Canada! It was really fast and satisfying! I truly think this is human error and it will get better. I ordered the wrong size and had to return the item. The website is very userfriendly, I found everything great. I cannot track my order and furthermore they delay it more than it should alwayss. was ok but the delivery with UPS was HORRIBLE. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. Live Chat Customer Support - Remote Job USA,Customer Service/HelpDesk
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