On September 28, soon after the launch of Genshin Impact on on PC, PS4, iOS, and Android, multiple Japanese players claimed the game’s anti cheat program mhyprot2 was spyware. miHoYo quickly denied the allegations and explained the situation. Later on, more allegations came out, this time from iOS 14 users claiming Genshin Impact reads the content of their clipboard at startup. However, multiple Japanese Twitter users pointed out it’s possibly due to a known bug caused by firebase dynamic links and likely unintentional on miHoYo’s part. You can read the full story with our past coverage.
On September 30, 1526 JST, miHoYo answered the clipboard snooping allegations from Japanese players in a new statement published on Twitter and its official site:
【重要】
iOS版『原神』のクリップボード関連不具合のご報告と修正について、詳細は以下よりご確認ください。#原神 #Genshin #miHoYo pic.twitter.com/fYqCLUTsvl
— 原神（Genshin）公式 (@Genshin_7) September 30, 2020
In the statement, miHoYo explained it received reports about how Genshin Impact automatically reads clipboard information on iOS 14 devices. miHoYo stated this issue only exists in the iOS version of Genshin Impact.
miHoYo also explained where the problem stems from. In order to test Genshin Impact on each system, in the early stage of development, a system console function was added to the game’s test version. This function was used for reading the clipboard, copying specified coding in the game, and start the system console. miHoYo was planning to remove this function in the official version of Genshin Impact, but now discovered it wasn’t completely removed. miHoYo sincerely apologized for the inconvenience caused by its development team’s mistake.
Moreover, miHoYo stated that Genshin Impact does not process, save, upload or perform any malicious operation with the information it reads.
miHoYo contacted the App Store in order to update the game and delete the function. Once the update has passed the App Store’s review, the function will be completely removed. miHoYo will inform players on Twitter when the update is available.
Lastly, miHoYo apologized to all players for the inconvenience, and again stated the Genshin Impact development team and miHoYo as a whole will never do anything that could bring harm to players or their personal information. miHoYo hope players will keep supporting Genshin Impact.
Genshin Impact launched on September 28 on iOS, Android, PC, and PS4. A Switch version is also in development. You can learn more on Genshin Impact with our past coverage. Most notably how while online coop is cross platform, only mobile and PC players can cross save. Meanwhile, PS4 accounts can only stay on PS4. The development team teased additional systems are coming, including Photo Mode. We’ll soon publish a beginner’s guide for those interested in trying it out too.
The post Genshin Impact: miHoYo Answers Clipboard Snooping Allegations in New Statement by Iyane Agossah appeared first on DualShockers.