Data privacy and security practices may vary based on your use, region, and age. Help How to Use The Site It's great to know about this service and I will surely use it in the future if needed. The inmate may either select to initiate an immediate refund back . SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 5. We offer four simple ways to add credit. Under no circumstances will HomeWAV be liable in any way for any Third Party Content, including, but not limited to, any errors or omissions in any Third Party Content, any loss or damage of any kind you incur from using any Third Party Content, or the failure of such Third Party Content to work properly. 5. HomeWAV Website Sign in and add funds directly through our website. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. Ownership Rights. Indemnification. I. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. And then most of the time he can't hear me at all! Save money on phone calls. THROUGH THE WEBSITE IS PROVIDED AS IS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Frequently Asked Questions Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. The biggest no-no in jail is to talk about your case. Homewav account holder's name. If a communication is not identified in advance by the individual asserting the privilege and/or we are unable to verify it as such, the communication will not be deemed a Privileged Communication and will be subject to recording and monitoring. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE COMPANY AND ANY OTHER INDEMNIFIED PARTY SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (I) ANY ACTION OF ANOTHER USER TO THE WEBSITE; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF THE COMPANY; (III) ANY UNAUTHORIZED ACCESS; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE; (IV) ANY BUGS, VIRUSES, WORMS, DEFECTS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY; AND/OR (V) ANY ERROR, MISTAKE, INACCURACY OR OMISSION IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS AVAILABLE THROUGH THE WEBSITE. The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. Forgot username or password? Detention Custody Services Inmate Account Deposits. TTM: TTM funds will be refunded less 10% of the remaining balance to the last card used for each third-party user. The number of minutes to be transferred. Your email address will not be published. How to Get free Minutes On Homewav. Please see the Section of this EULA titled Privacy for more information. HomeWAV is a tool to allow those incarcerated to visit with families and friends. Professional or employment-related information. Log into your app. and is protected by international intellectual property law. No prior scheduling is needed for video or phone calls. Denton County Sheriff's Office Inmate Visitation All inmate visitation is by video visitation. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. I've tried other companies who offer similar services but the quality of their finished products was terrible. other information needed to provide you with the information or services you are requesting; and Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63136. 2) Choose "Manage Funds". 22. Your continued use of the Website following the Companys posting of revised terms and conditions constitute your acceptance of the revised agreement. So thank you very much. After that, its as simple as accepting a call. If you wish the inmate to be able to call anyone, then you would want to add funds to the Inmate Homewav Funds. eMessaging features are less than one cent per character. Account management, including adding or transferring funds; Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. to engage in any other conduct that restricts or inhibits any other users use or enjoyment of the HomeWAV Software, or which, as determined by us, may harm HomeWAV, a Facility, or third parties, or expose them to liability; or Use of Information: The Company will not trade, sell, or disclose to any third party any form of personally identifying information for purposes of marketing to you without your consent. Can I transfer funds from one inmate to another? HomeWAV will not refund usage fees spent on Third-Party Content rentals for any reason, including the users loss of access to the Third-Party Content during the rental period due to release, disciplinary measures, or any other reason. Waiver and Severability. HomeWAV, Facilities, and all users are independent contractors, and nothing in this EULA will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. 3. Choose the amount and click on "Add Funds". 20. Fees and services are set independently by each corrections facility, but most are between 10 and 30 cents per minute. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE HOMEWAV SOFTWARE OR THIS EULA, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE HOMEWAV SOFTWARE. HomeWAVs software allows you to schedule without any assistance from jail staff. No prior scheduling is needed for video or phone calls. Express any concern you have about our use of your data. Check to see how much we can save you! You can choose to reject this agreement to arbitrate. We only collect information that you voluntarily give us via submission on the Website, via email or by other direct contact from you. Login Information. at a correctional facility that offers the HomeWAV system. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of these Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable. HomeWAV has vested in each Facility the ability to exercise certain administrative controls over the use of our HomeWAV Software on their Facility Network. Please review the Facility Agreement. Money can also be added by dialing 314-764-2872. [CDATA[ We will not sell or rent this information to anyone. You may not: (a) copy, decompile, reverse engineer, disassemble, alter, translate, attempt to derive the source code of, modify, or create any derivative works or other Modifications of the HomeWAV Software or any part thereof; (b) use the HomeWAV Software outside of the scope of the license; copy or reproduce the HomeWAV Software except on supported devices as described in this EULA; (d) sell, assign, license, disclose, distribute or otherwise transfer or make available the HomeWAV Software or any copies of the HomeWAV Software in any form to any third parties (excluding Facility Network Users); (e) remove or alter any proprietary notices or marks on the HomeWAV Software; (f) circumvent or disable any technological features or measures in the HomeWAV Software; (h) develop a product that is similar to the HomeWAV Software, or operate a service bureau; or (i) combine the HomeWAV Software with any other software programs or create any combination products using the HomeWAV Software. Homewav allows for a variety of ways to add funds to an inmate's account. Registration: In order to use the Website, a user must first complete the registration form. Inmate Penpal Listings. These funds will go directly to the inmate to call whomever they wish. C. Protected classification characteristics under California or federal law. * Username: * Password: Password should be at least 6 characters long. There is a $1.00 charge for adding funds via phone. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of this EULA including, but not limited to, any claim that all or any part of this agreement to arbitrate or the EULA is void or voidable. You agree and understand that use of the HomeWAV Software may be subject to limitations beyond our control. Your loved one will be able to use these funds to call those on their approved phone list. Third Party Content. Reno, NV 89510, Precautionary Measures to WritetoanInmate. Those sections intended to survive termination of this EULA will survive regardless of the reason for termination. Indemnification: You agree to indemnify, defend and hold the Company, its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (Indemnified Parties) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these terms and conditions; (b) any allegation that any information you submit or transmit to the Website infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of the Company; and/or (d) your activities in connection with your use of this site. THE HOMEWAV SOFTWARE IS PROVIDED AS IS AND AS AVAILABLE AND YOUR USE OF THE HOMEWAV SOFTWARE IS AT YOUR SOLE RISK. Be sure to have a strong Wi-Fi signal for the best video quality. The correctional facility will see your account, profile photo, and government-issued ID, then grant or deny access. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. You will indemnify, defend, and hold harmless HomeWAV and its directors, officers, employees, representatives and agents from and against, any and all claims, losses, damages and expenses, including attorneys fees, arising from any claim brought against us arising out of or related to your use of the HomeWAV Software or any Third Party Content, your user content, your breach of any provision of this EULA, or your negligence, other act or omission, or willful misconduct in connection with your use of the HomeWAV Software. This information is used to provide and offer services to you. for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, soliciting, or asking for personally identifiable information; Acceptable Use Policies. Refunds are generated automatically when a third-party user deletes an inmate from their account, when an inmate is removed from a facility, or when a facility is decommissioned. (We highly suggest a strong Wi-Fi connection and a headset for the best results.). We have the right at any time and in our sole and absolute discretion to disable your access to Third Party Content. Interested in learning more about how HomeWAV can help you? Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. YOUR USE OF THE WEBSITE AND ANY MATERIALS PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK. You acknowledge that we do not pre-screen Third Party Content, and that we may cease providing Third Party Content at our sole option. * Password Confirmation: Personal Information. in any manner that could disable, overburden, damage, or impair the Facility Network or other communications networks, servers, or providers, or interfere with any other partys use of the HomeWAV Software, including their ability to engage in real time communications with other users through the HomeWAV Software. If HomeWAV and the Facility confirm that this is a Privileged Communication, that communication will be flagged as such, and will not be recorded or monitored. Please be aware that we are not responsible for the content or privacy practices of such other sites. Save my name, email, and website in this browser for the next time I comment. IF THIS EULA IS UPDATED, YOU WILL BE NOTIFIED ON YOUR NEXT LOGIN SESSION. Sign in and add funds directly through our website. To exercise any of the rights mentioned above, please send an email to [email protected] or a letter to HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, MO 63146 with California Consumer Privacy Rights Request in the subject line or body of the email or letter. Browsing history, search history, information on a consumers interaction with a website, application, or advertisement. A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, drivers license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Profile reflecting a persons preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | And immediately the service was working for my inmate. the right to know, meaning the right to request any or all of the following: the specific pieces of personal information we collected about you; the categories of personal information we collected; the categories of sources used to collect the personal information; the business or commercial purposes for collecting your personal information; and, the categories of third parties with whom we have disclosed your personal information in the preceding twelve (12) months, the right to request deletion of your personal information that we collected, subject to certain exceptions listed in Cal. Choose the inmate you wish to add Funds to: 4. Understanding Fees | Privacy Policy. PLEASE READ THIS EULA CAREFULLY. Watch outfor inmates with a cast, a sling, or wheelchairs (could be there is a hidden recording device inside). Create a free account. Your loved one will be able to use these funds to call those on their approved phone list. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. Please feel free to contact our visitor support team by phone at 844-394-6639. //