Be safe from hackers and unwanted bills. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Get notified about new Customer Service Representative jobs in Houston, TX. It has been a lifesaver to me and my family. For roadside assistance, please . Phone Numbers. Prevent apps from taking your money without permission. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Very caring. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Toll Operators have different rules, laws, and requirements for driving their roads. Mobile:832.725.5443 When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. Occasional ability to work extended hours to accommodate case load demands. Get started today. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. color: #203f48; The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . var jb_url = 'careers.resourcestaffing.com'; Optional For Hilton Honors related questions or issues. What a useless bureaucracy. Please allow 24 hours for a customer service agent to respond to emails. Reload using credit online or through the phone app. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. You can contact them directly by phone at 281-875-3279. How do I change the License Plate number registered to my BancPass Toll Sticker? It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Saturday 8:00 AM to 4:30 PM. Simply call the customer service department at 866-978-5061. View News Archive. Dont have an EZ TAGaccount? Would you like to stay logged on? The tag ID number is matched to an account and the amount of the toll is debited from the account balance. They understand our culture and the positions we have open and provide candidates the fit it well. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Click the link in the email we sent to to verify your email address and activate your job alert. | Dairy Ashford 1 shift and 3rd shifts are available. Wasn't able to add my car due to an unspecified error. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. 281-875-EASY (3279) You may visit their website or send an . Does doxo process payments for all Harris County Toll Road Authority services? BLUERIDGE TRANSPORTATION GROUP, LLC The staff responds very quickly and with details. if(typeof jQuery == 'undefined') { doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Chicago, Illinois. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Your Contact Information. Elite 2023. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. 1 follower 1 connection. Can I find my bill online? 2023 Texas Department of Transportation. color: #376d7d !important; To sign in, you'll first need to update your log-in credentials. Resource Staffing s team has not let me down once with our staffing needs. Visit the Career Advice Hub to see tips on interviewing and resume writing. 9 followers 9 connections. } The best way to manage your account is by downloading the app. For EZ TAG account holders, Find information on toll roads, closures, and rates. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . If i have to pay somthing place contact me. .script("/js/multiple-select.js").wait() background-color: #376d7d; background-color: #376d7d; You can unsubscribe from these emails at any time. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. or by texting the word BALANCE to 866.978.5061. (Enter less keywords for more results. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Reported Issues: 4 Comments. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Research owner contact information as needed. equipment. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to [email protected]. Your real card info stays hidden. 2/14/2018. The minimum reload amount is $15. Get email updates for new Customer Service Representative jobs in Houston, TX. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. See all the best ways overall to get in contact with EZ TAG ASAP. Hours may vary based on the business needs of the HCAO. Houston, Texas, United States. 281-875-3279. You can update your choices at any time in your settings. There is a $2 charge for reloading your tag. This position primarily operates in a professional office environment. BancPass and PlusPass will work on ANY toll road in the states where they are available! https://wprod-m.hctra.org/TranslationDisclaimer#! Save my name, email, and website in this browser for the next time I comment. Toll amount owed is typically available within 7-10 business days of your trip. to start. Email Address. Please click on the link to begin. We have over 1,000,000 users and companies will listen to us. Select Accept to consent or Reject to decline non-essential cookies for this use. background-color: #203f48; Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. color: #376d7d; Sugar Land, TX 77479. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). This Is How You Can Easily Access The www hctra org login. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Ability to speak and type at the same time. You'll need to update your log-in credentials. Howeveryou identify and whatever your background, we encourage you to apply today. 3872. Visit Harris County Toll Road Authority Website. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Your job seeking activity is only visible to you. How do I change the phone number on my account? Last Modified May 6, 2020. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Why isnt my app updating my tolls? Users can view their account balance via the BancPass phone app. You can email [email protected] or call Customer Service 866-978-5061 Monday Friday during normal business hours. Ripoff Report Needs Your Help! For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . .hmg-jb-alert-info, .hmg-jb-alert-success { Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. You are about to be logged out due to inactivity. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. We will resume normal operations Tuesday, December 27. Mar 01 2023. Ability to use calculator, having above-average mathematical skills. Other payments may have a fee, which will be clearly displayed before checkout. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Very friendly employees easy to communicate with and have questions answered. They charged my account 2 times within the same minute . queue.script("/js/bootstrap.min.js").wait() Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Verify to immediately update business information, respond to reviews, and more! The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. checkSSL(); San Antonio, TX. Open an account. I can't find my paper bill. Learn More. For quicker assistance, please have one of the available items below ready when contacting HCTRA. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. 3,107,130 Active TxTags as of March 1, 2023. Corporate Headquarters We will resume normal business hours on Monday, February 22. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Everyone is always so nice and helpful when dealing with the staff at Resource. Where We Are a Service Provider. Managing your EZ TAG account just got easier. Social . Haddington, Scotland, United Kingdom. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Last Modified May 6, 2020. } The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. How is Harris County Toll Road Authority rated? Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Please include the detailed page showing the license plate, time/location and toll amount. Also note in the email your BancPass Toll Sticker number. 281-875-3279. var __noconflict = true; Purchase your BancPass Toll Sticker online or at participating retailers. So, Ive pretty much given up. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. 10 followers 10 connections. You will be responsible for charges incurred up to the time that BancPass is notified. Log in to manage your EZ TAG account. } color: #fff; This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. BancPass users will be charged the electronic toll tag discounted rate. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role.