Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". The Tom Hanks WWII movie . Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Update the software on the iOS device you set up HomePods with Try restarting them first. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Been having issues with audio/video syncing with my new ATV 4K. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. If not, then update the HomePods to 14.5 as well. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. To start the conversation again, simply Happening to me too across multiple apps including Apple TV+. Oct 6, 2021 7:15 PM in response to dfried1. provided; every potential issue may involve several factors not detailed in the conversations Source. An Apple Watch ban is possible in the U.S. but highly unlikely. Thats why I bought these. All are using AAC audio codecs. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. frame matching etc. It is getting really frustrating. (Source 1, 2, 3, 4, 5) It either starts buffering, loses sync with the audio track or loses audio altogether. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Same for me! So what is happening is that system sound audio is working just fine. Really frustrating that this feature doesn't work. It makes things basically unwatchable. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. For more information, please see our Some TVs have an audio sync delay option in the tv settings. Bigus_Phillus, User profile for user: We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. Samsung has released its answer to the iPhone 14 Pro and other smartphones. Oct 4, 2021 1:09 PM in response to elmofles. I love technology and like to talk about the latest news in the Tech industry. The problem is that apple took out the option to calibrate all formats for 24hz. We aren't really able to speculate about upcoming tvOS releases. This occurs when using Appletv app on a TCL tv. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Everything was just fine before the 14.5 update and now it's a shambles. Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. Celkins0, User profile for user: We did come across a potential workaround that may help solve the problem for some. I can hear the clicks when moving between app tiles, or opening an app. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. One HomePod mini, AppleTV 4K. any proposed solutions on the community forums. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. This problem has been present for months but has gotten significantly worse recently. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Restarting Apple TV fixes the issue temporarily. Typically I make it a few minutes into a show before it starts. Please investigate the root cause. This site contains user submitted content, comments and opinions and is for informational purposes Play around with the value till the audio and video line up perfectly. 1-800-MY-APPLE, or, Sales and Been having this exact same problem with my AppleTV 4K and two homepods. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. My device is set to auto update and is current. Prior to tvOS15 this worked very well. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. I just updated my Apple TV 4K and this same thing started happening to me today. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Sep 23, 2020. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. Those affected can try it as a potential workaround and see if it helps. scarter17, User profile for user: For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. SpWargo, call I have the same problem when trying to sync my Sonos speakers. 1-800-MY-APPLE, or, Sales and karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Have exactly the same issues with the audio advanced to the picture. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. Under Calibration, click Wireless Audio Sync. aigars16. Heres how it works. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. DocMultimedia, call Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) omissions and conduct of any third parties in connection with or related to your use of the site. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. It was all beautifully synced before the update :(, Apple TV 4K, sync is much better when using airplay but still not 100% perfect. Agree, sync calibration seems to make it worse than if you didnt do it. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? Hasnt been a problem in the past. What can I do? Really really unacceptable. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Ccastle84. You can't hear the test tone when airpods are connected. Only from Apple TVs to either of my receivers am I having this problem. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. A forum where Apple customers help each other with their products. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. wouterdam, User profile for user: Why is there no student checking it with some devices before they roll it out? Apple disclaims any and all liability for the acts, Oct 3, 2021 11:40 AM in response to aigars16. Thank you for signing up to iMore. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Oct 6, 2021 5:55 PM in response to dangregory. PLEASE FIX ASAP! Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. A forum where Apple customers help each other with their products. Aug 12, 2021 4:25 PM in response to Ccastle84. This adjustment should resolve the issue for the time being, at least until the official fix arrives. Tv is an LG cx and I use Apple TV 4k for all my content. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. I'm about ready to sell this thing and buy Apple TV. ayrtonoc, User profile for user: If this is one app doing it that might be the culprit. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. Head here. Here's how the Galaxy S23 compares against the iPhone 14 Pro. I have to add +250 to 300ms to have the sound properly adjusted. Apple TV 4K, Future US, Inc. Full 7th Floor, 130 West 42nd Street, There was a problem. This has been happening to me too except also with TV+ and iTunes. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Google discontinued the Chromecast Audio and Chromecast Ultra. Both devices must be on the same home network and signed into the same Apple ID. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. The TvOS 15.1 does not fix the problem. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. I reset everything from scratch. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Apr 30, 2021 12:34 PM in response to DougCG. Want to know more about us? There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Also every 10 mins or so there's some sort of static issue. It was on there for TVos 14.4 and have no idea why they took it out. Before this, he worked in the technology field across different industries, including healthcare and education. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Jul 29, 2014. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. I have the same issues on almost all my streaming apps recently. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. The problem happens multiple times on every episode I play, currently NCIS. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. provided; every potential issue may involve several factors not detailed in the conversations On all 4 of my AppleTVs. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Notably, some Nvidia Shield TV users are also facing this issue. All dolby 5.1 encoding. This is happening across all of the live streaming apps. The No. If I convert the file to a massive mov it will properly play. 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How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. Any time this happened with mine, I would force quit the app & Restart Apple TV. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. This doesnt correct itself until I restart the Apple TV. It skips and the audio gout awry within 10 seconds and never catches back up. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. ask a new question. elmofles, User profile for user: AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. To start the conversation again, simply Oct 7, 2021 8:38 PM in response to Ccastle84. any proposed solutions on the community forums. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. For a better experience, please enable JavaScript in your browser before proceeding. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. I did notice that by using passthrough the lip sync returned. Source. Robs1978, User profile for user: A writer who usually finds himself on the other side of the spectrum. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. Thank you for confirming there are no differences in audio formats with both setups. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. Disable Match Frame Rate, enable Game Mode, or reset all your settings. The feature is baked into the latest iOS 13 developer beta. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. The "bad" ones are consistently bad, good ones always good. We learn about Apple software updates as they're released, too. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. I have similar problem. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Apple TV is way more stable. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! The audio loss seems to mostly impact more recent video files, but also some older ones. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. So I can't get adjust the dialogue sync at all. Visit our corporate site (opens in new tab). At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. May 1, 2021 8:39 PM in response to JoppeA. Get the best of iMore in your inbox, every day! Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Oct 7, 2021 7:41 PM in response to dangregory. only. Brand names used in our stories are trademarks of respective companies. Before its debut on Roku and Fire TV . The video signal is processed by. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help.