Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. You will have to use the original account id. In this guide, we will show you the possible causes and potential solutions to this issue. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. Enter a different account or get a new one". Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Power Platform Integration - Better Together! The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. Since I'm now joined, I can't check where the option is now. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. These computers were set up for organization and the one I re-installed I set it up for personal use. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Cache in the Edge browser stores website data, which speedsup site loading times. Username lookup. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Look up your username using your security contact phone number or email address. While it may look as if the account is incorrect, but there can be other reasons. I have the same problem. . Guiding you with how-to advice, news and tips to upgrade your tech life. This is absolutely maddening. A local account is like setting up another user, but it's only on that one computer. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Microsoft apparently expects their customers to understand the distinction by mental telepathy! If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Windows 10 doesn't recognize a Microsoft account - Super User How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. Head over to Accounts, then Email & accounts. After entering the unique code, you will be able to create a new password and sign in. Another important step is to verify every input. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. So, visit the Microsoft Web page and sign up for a new account. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? If you are trying to activate on a Mac, see How to remove Office license files on a Mac. However, clearing the cached data will help resolve stored data issues affecting account access. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Hope this helps someone. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. Identify those arcade games from a 1983 Brazilian music video. A Gamertag is meant to serve as an identity only on Xbox. Try out a couple of familiar usernames and passwords variation that might been have used recently. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? The initial step is to make sure that your Username and ID actually exist. How to overcome the "That Microsoft account doesn't exist" error Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? Another method would be to open any Office 2016 or 2019 app and create a new document. Your Microsoft account may have been deleted. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Business Tech Planet is compensated for referring traffic and business to these companies. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? I decided to created another new Email account and start switching the good email to the new account because . This seemed to have created the issue somehow. Ok. Also, you might have knowingly or unknowingly deleted your Microsoft account. Otherwise, choose another username. You only need to follow the steps carefully, and you should be able to sign in to your account again. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. To resolve this, log in using the details of the new account. Click Settings and more, illustrated by three dots. Replied on March 4, 2023. Hi so i restarted my HP laptop and i'm setting it up. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Time-saving software and hardware expertise that helps 200M users yearly. Type the security code intoVerify your identity,then selectNext. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. How to Fix User ID You Entered Does Not Exist on Windows 10 - MiniTool These are different to MSAs. While the account may be wrong, there may be other factors that can contribute to this error. HOW TO EASY FIX: "That Microsoft account doesn't exist - YouTube FIRST: carefully check that the email address is exactly correct. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. I am trying to sign in to a new computer using my Microsoft account. Microsoft account doesn't exist error but it should be Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. If so, please select work or school account and . Solved: "That Microsoft account doesn't exist. Enter a dif - Power Minimising the environmental effects of my dyson brain. Then, check for previous emails from Microsoft. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. That should let you at least set up the machine. Microsoft Office upcoming support end datechecklist. Is it possible to create a concave light? From there, click on "Users.". Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? This is also happening to me. Asking for help, clarification, or responding to other answers. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Enter a different account". Can't log on using O365 account. 'That Microsoft account doesn't exist That Microsoft work or education account doesnt exist. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). I am attempting to get a password to open Microsoft but it And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. To create a new account, head to Microsofts Signup Page and choose a new account name. Guiding you with how-to advice, news and tips to upgrade your tech life. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Select your name and profile picture or icon at the top. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Sign in with your Microsoft account and password. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. It says my account does not exist. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. We needed to join to the domain, first. I know the account is valid because it is the same one I am using in this forum. Yes. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. WDAGUtilityAccount: What is it & Should you Disable it? If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. Amazingly both messages are right but not well worded. It only takes a minute to sign up. This is a common error among Microsoft users encountering the error under consideration. Check if closed. That Microsoft account doesn't exist. Enter a different account Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Enter a different account or get a new one. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. That Microsoft account doesn't exist. MS has got to fix this. Type the requested information and select Send code. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Hey, so yesterday, I tried logging in into Minecraft. Report abuse. You can use Office Online apps at https://office.com. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. I have the same error from the same steps but with a different cause and solution. Message says "The Microsoft account doesn't exist. Enter a different These login loops can happen in software or on Microsofts web site in many different locations. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). I can sign into outlook just fine using my work domain email, but it wont work through power automate. After entering the unique code, you will be able to create a new password and sign in. Thanks for contributing an answer to Super User! Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? From there, check to see if your device is enabled. No. Copyright Windows Report 2023. Type the requested information and selectSend code. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. If you don't have one, you can create here. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. 4. Try another email address or sign up for a new one. I am having trouble scheduling an exam for MD-100. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Has 90% of ice around Antarctica disappeared in less than a decade? But, I get a message saying "The Microsoft account doesn't exist. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Please see the attached. GC. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Feel free to let us know the solution that helped you fix this issue in the comments below. Fix: That Microsoft Account Doesn't Exist [4 Quick Ways] - Windows Report 6. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. How can a Microsoft account login (email address) both exist and not exist at the same time? It was not necessary and just interfered with her sign-in under her work account. I've also tried an O365 works account I have after . Check products or services. This prevents you from accessing any Microsoft service on your devices. Enter a different account or get a new one After registering successfully, you will be able to fill out the form for the account that needs to be fixed. It is possible sometimes that, the account name was misspelled. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. More info about Internet Explorer and Microsoft Edge. 5. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! For Windows devices, try the following troubleshooting methods. This is a fairly recent change that I have observed, with great frustration. T he works account does exist and is used to access an Azure subscription. please check that you have typed your email or username correctly. @harrymc: there's a chat going on as well. We are happy to help you! When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Position: Columnist She was graduated from the major in English. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. Hi Lael! Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Enter a different account or get If you arent an admin, see How do I find my Microsoft 365 admin? When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Enter the on-screen character and click Next. When you see the account you're looking for, select Sign in. I was having issues accessing my work/school account in the Calendar app on Windows 10. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. my email address is - ***removed*** ***Personal information deleted by the moderator. We won't spam you. Microsoft. If you are having troubles fixing an error, your system may be partially broken. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Then we were able to add the workplace user. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Why do small African island nations perform better than African continental nations, considering democracy and human development? Office LTSC is the enterprise licence version of Office 2021. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. I know the account is valid because it is the same one I am using in this forum. Ensure that your Username and ID actually exist. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Copyright Windows Report 2023. Choose from the options provided on why you need a password reset, then click Next. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. So, you might need to create a new Microsoft account. Do you need it? We hope that the suggestions listed above helped you to fix this error message. Enter a different account or get a new one. Facts & prices for the new Microsoft Office. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. I'm ready to switch to Linux. Cache in the Safari browser stores website data, which can increase site loading speeds. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Restart the device, and install from https://portal.office.com/account to get the correct version. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. But every time, I got this error: "That Microsoft account doesn't exist. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Please help. This is also happening to me. We have problem with the sign in of an account. It then asked me to create a password so I backed out thinking it wouldnt work. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. You can, however, create a new account with the same name. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. How do I align things in the following tabular environment? Date: April 2, 2021Tags: Microsoft Account. Has anyone found any fix for this? I have dealt with this before. You can also get this prompt if your Microsoft account has been deleted for some reason. See, Step 2: Check products or services where you used your Microsoft account. A Office 365 account is used for activating Office, not to logon to Windows. It keeps happening. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Madness. How can a Microsoft account login (email address) both exist and not exist at the same time? If you try to login with an email setup for either type of account, the user might be asked which account you want to use. At the moment, neither error message nor the logins show the important difference between the two types of login. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. Activation error That Microsoft account doesn't exist - Office Time-saving software and hardware expertise that helps 200M users yearly. Well, cached data stores all previous elements of data preventing access again. We'll ask where you'd like to get your verification code and select Next. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. How to Generate Art from Text Using Simplified AI Art Generator? Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! Once selected click Schedule with Pearson VUE then go to Edit your certification profile. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Super User is a question and answer site for computer enthusiasts and power users.