I then try to open a new account to log init won't let me as I already have an account associated with my e-mail. Asked me if those are the "green ones"? For the best experience on our site, be sure to turn on Javascript in your browser. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. EGO Power+ is the next generation of cordless outdoor power tools. Register your product, access your account, learn how to contact us, get warranty info, find SKIL manuals and parts, or request service for your SKIL tools. Batteries are garbage. I received a case number and then nothing. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. They were a bit pricey retail ($5-600) so I thought I'd save by getting one second hand, an EGO LM2000, for about half that price. Step #1: Check The Mower Carburetor Before Cleaning. (800) 323-9355 EGO Outdoor Tools & Equipment at Lowes.com Departments Accessories LM2130 Ego Power+ 21 Inch Select Cut Lawn Mower , See Also: Accessories Preview / Show details, I have reached out repeatedly to their customer service number (1-855-346-5656) but have not received a call back from customer service. JavaScript seems to be disabled in your browser. Find Local Service Center. Find Local Service Center The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. These machines require better electrical components as well as a shear pin for the two stage blower impellers to allow for inevitable small impacts of hardened snow or small pieces of ice. Check out our library of quick how-to videos. This company is truly a joke save your money, energy and time ! Contact a location near you for products or services. 1-800-223-5168 our company. Somebody in the warehouse has to create a shiping label." Hopefully you can find a way to repair it. Find Local Service Center EGO .Header Navigation. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Please ensure your tools are registered. 877-754-5999 I called customer and was informed that because I couldn't find my receipt that there's nothing that they could do for me. $16.99. What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! I can only imagine how annoying it is to have to charge those giant mower batteries after every one or two cuts. 217-735-1590 Is it worth it to repair a lawn mower? I can appreciate the frustration but my sympathy is limited. (305) 392-2525 The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. (866) 950-3835 on this system may result in criminal prosecution. Paul is honest, knowledgeable, and friendly. 800-864-1649 USDA Service Center Locator Find Local Service Center Press J to jump to the feed. 800-864-1649 Ego Lawn Mower They say you have a warranty then give you the run around two supervisors at that! Store locations - EGO Companies can ask for reviews via automatic invitations. LM2130SP thought this was a great machine until I had to "change the blade" to use the bag??? For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. Select product category from the above options. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. Get started Not sure what's wrong?. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Find Local Service Center The echo repair center locations can help with all your needs. Verification can help ensure real people write reviews about real companies. How to Find a Lawn Equipment Service Center - Mowers Direct PS I tried to log into my account. Chainsaw Service Centers - How to Find a Service Center For Your Chain Saw For lawns from of an acre to two acres, youll most likely want a rear-engine riding mower, light-duty lawn tractor, or a residential-duty zero-turn mower. Find out how we combat fake reviews. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. Find Local Service Center Electric motors are usually pretty easy to fix, generally the issue is just a loose wire, a short, the brushes on the motor, etc. The mowing unit is guaranteed to last and resist . Welcome to the EGO Community Talk with other EGO owners, find answers, and share your tips. Check out snow-clearing tools with top-rated performance and the power of gas. All rights reserved. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. Quality gas equipment is designed to be easily repaired. (800) 448-9282 Find Local Service Center Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. I've been looking to replace a part of a string trimmer that just over a year old. Create an account to follow your favorite communities and start taking part in conversations. Scale confidently, backed by our infrastructure. For the second time, an EGO CS1600E chainsaw has failed within a year of purchase, despite fully charged battery. Online help is always available from our community of EGO users. Phone number was not in service, and apparently out of business. What would you like to do? 1.Visualize the world with rich, accurate maps. I purchased the EGO self-propelled Mower. Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) As a matter of policy, BBB does not endorse any product, service or business. Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. Weird every Home Depot in my area is an EGO repair center. Find Local Service Center Anyone can write a Trustpilot review. 204-331-3082 information on how to contact them. For the best experience on our site, be sure to turn on Javascript in your browser. Service Centers - RYOBI Tools Yeah I should probably note that not all electric lawnmowers have the serviceability problem. POWER+ Select Cut XP with Speed IQ 56-volt 21-in Self-propelled Cordless Lawn Mower 12 Ah (Battery Included) Model # LM2167SP. +$9.99 shipping. Unauthorized modification of any information stored I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. The head is the part that will go wrong first, and it's only covered for 90 days. 24. Find all locations that sell the EGO POWER+ tool lineup. Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. They say you have a warranty then give you the run around two supervisors at that! I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. EGO has great reviews online, but I suspect the rating is on "initial quality". They could not even provide a rough estimate. When you enter the location of echo repair center, we'll show you the best results with shortest distance, high score or maximum search volume. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. It goes against our guidelines to offer incentives for reviews. Service Centers Count on accurate, real-time location information. The ego is lightweight and quiet yes, but thats where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. Best Lawn Mower Repairs Near Me - March 2023: Find Nearby Lawn Mower Repairs Reviews - Yelp Near Me Lawn Mower Repairs Most Recent Reviews Paul's Mobile Mower Service 1 Farm Equipment Repair Marc Z. said "I could not be more pleased. 1-800-364-7938 Or give a traveler a detailed view of an unfamiliar train station. EGO Customer Service | Better Business Bureau Profile Use them for routine maintenance (i.e. Find Local Service Center Find an HP authorized service center near you. 1-866-902-9690 The Process To Clean The Carburetor Of The Lawnmower. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. This service is provided by the USDA-Office Information Profile System. Find Help Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. Best Lawn Mower Repairs Near Me - Yelp Contact Us | EGO - EGO Power Plus They will simply refer you to the manufacturer for technical support or to a local service center, like taking your car to the dealer for warranty work. 403.784.3518 Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). It's almost always "greener" to keep something around a long time rather than buy a new one every two years even if it is old inefficient technology. Our trained technicians work on EGObrand batteries each day. The store will not work correctly in the case when cookies are disabled. And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. Contact a location near you for products or services. After some back and forth they called EGO. 3+ day shipping. 1-877-466-5225 If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. The performance of our battery packs is equal to or better than that of a brand new battery from the OEM but at a fraction of the cost. The EGO Community is a great place to get questions answered, share your ideas and feedback, and give back by helping others. USDA Service Centers are designed to be a single location where customers can access the services provided by +$9.99 shipping. This company is truly a joke save your money, energy and time ! What would you like to do? ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment The equipment is equipped with high quality build materials. 800-950-4458 3. This Ego Power Plus mower's touch-drive technology makes it easy to operate without exerting a lot of force. International Association of Better Business Bureaus. Find a Dealer | Golf Cart | E-Z-GO Click here 1-855-EGO-5656 (1-855-346-5656) for support. BBB Business Profiles generally cover a three-year reporting period. and audit usage of this system, and all persons are hereby notified that use of Terrain. Their warranty is a useless piece of paper. Torn between two businesses? Please call before visiting a service center. Find Local Service Center 2023 Trustpilot, Inc. All rights reserved. Find Local Service Center It has a large 21 cutting deck, which is perfect for people with larger lawns. 866.649.1918 Update: Ego has started to produce updated 21 SP models that have an updated self propel unit that matches that found in their dual battery (premium) mowers. Unlike the gas power head than can accommodate a hard blade edger, hedge trimmer, small leaf blower, pole saw & power broom to name a few. I'm really happy with these tools. Welcome to the EGO Community - force.com BEST-IN-CLASS PROFESSIONAL POWER. Click here to check your account. EGO Power Plus 21-inch Mower Repair - YouTube I think an electrician might be able to service it for you. As someone with experience with Ego customer service I can say they were pretty easy to deal with on my end to replace a 56v battery that went only a few months into ownership on a new mower. I'm not a professional user but they get a heavy workout every couple of months) - chainsaw has gone through thousands of logs, strimmer has done acres of grass and light brush. After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. 1-888-332-6419 Echo Repair Center Near Me I've also had problems with EGO. Then it's a "BTW" moment buy a torque wrench for an additional 50.00 to 100.00$ at Lowes after spending 569.00$ so that you can change the blade. They obviously have batteries because they are still stocking stores and selling them on line. 800-344-3371. I'll probably take the lawnmower apart and do some tinkering myself, but if I have to get another lawnmower, I will go with an established brand with an electric model like Stihl. 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Find Local Service Center We see that youre on the North America site but appear to be outside the U.S. and Canada. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. We see that youre on the North America site but appear to be outside the U.S. and Canada. 1-800-652-2321 The store will not work correctly in the case when cookies are disabled. Find Local Service Center for authorized purposes. Find Local Service Center. Check them out here! I have their trimmer and blower and I really like them. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. Especially with EGO customer service not being of any help even if it's past warranty. 2105 Forest Ave. San Jose, CA 95128 (408) 947-2509. Support and Resources for SKIL Tool Owners | SKIL Find Local Service Center (800) 633-1501 The EGO push mower is one of the best out there, and its also one of the least expensive too. All still working fine, more than enough power, never had any issues with maintenance. 800-348-5004 Find Local Service Center Find Local Service Center I did the Greenworx battery mower and really liked it. Find Local Service Center EGO Reviews | Read Customer Service Reviews of egopowerplus.com 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. Account Center. Find Local Service Center (888) 277-6960 Find Local Service Center 361-444-3396. Love your EGO tool or a , Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions https://egopowerplus.com/ (855) 346-5656 Customer Complaints 136 complaints closed in last , Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 , Use our interactive diagrams, accessories, and expert repair help to fix your Ego Mower . Thought I'd try and be green and buy an electric lawnmower. 3+ day shipping. 802-375-2748. 877-487-8275 Their service is that terrible. Even when its on its last legs, i can still get a cut in. Bill's Lawnmower & Small Engine Repair. Date of experience: January 02, 2023 PB Peter B 1 review AU Jan 27, 2023 Batteries are garbage You can start by looking at comments and photos shared by locals to make a more informed decision. Rebuild Service for an EGO BA5600Tbattery pack. Our first step was to contact Ego customer service. EGO. Packed up my lawn mower and went home. Be the first to know about new products, innovations, and offers. Customer Support For online customer support, please email [email protected] Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). However, we contacted Lowes on Friday March 3rd and were told by them it is not there. ego | Jay's Technical Talk - Summet 800-780-9889 The echo repair center locations can help with all your needs. The 10 Best Lawn Mower Repair Services Near Me (2023) Five months into it my edger stopped working (no power, dead as a doorknob). Find a Samsung Support Center | Samsung Canada Home. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. Date of experience: 02 January 2023 PB Peter B 1 review AU 27 Jan 2023 Batteries are garbage The CS1804 chainsaw is top rated and worked well - when it worked. 2021 Copyrights. site will provide the address of a USDA Service Center and other Agency offices serving your area along with Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. Enter ZIP code or city, state as well. Contact Us | EGO (800) 828-5500 For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Cases, connectors, and circuit boards are re-used and are not replaced or serviced. BAT101 Coolest Cooler Lithium Battery Rebuild Service, EAA0273B05A Snap-On Modis Battery Rebuild Service, Battery Rebuild Service For 2pc of SEGWAY I Series NiMH Batteries (2x36V), Copyright 2023, MTO Battery. Find Local Service Center Claim your profile to access Trustpilots free business tools and connect with customers. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? Find a new blade, spring, washer, or other part for your EGO tool. My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. I got the multitool four years ago (Combi strimmer, hedge trimmer, pole chainsaw) and added the long blade hedge trimmer and chainsaw a year later. Their customer service is terrible, their batteries fail, and they don't keep their word. For the best experience on our site, be sure to turn on Javascript in your browser. The repair/service/parts business for many companies is more profitable than the initial new equipment sales side. (800) 387-6018 Rant: impossible to get Ego lawnmower repaired : r/lawncare - reddit Find Local Service Center. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. I cant even adjuat the carb on my string trimmer. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I can appreciate the frustration but my sympathy is limited. The only time I had an issue with my EGO and "overload" was near the end of the warranty when the battery started to go. There is no way to get a timeline of any kind. The entire body and handle of the mower is made of ABS plastic and aluminum. I am not exaggerating when I say I have a near 1:1 sale to repair average. 218-943-6290 It's all in Google Maps: browse nearby restaurants, find one you like, check out the dining environment, and even make reservations. This was mid-July 2022. and I am still waiting for the battery they promised to replace. Mega disappointed. The Home Depot Service Centers in U.S.A. This web To say I am beyond frustrated with Ego is an understatement. Bought a two stage snow blower which broke. 1. My point is, that if these companies were truly trying to be "green", they would create easily serviceable products and available replacement parts. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). Right after Christmas and after 9 months of usage our 42" ZTR mower just stopped working.