They must see stock selling out and think they are winning, but many new customers are turning to other options. Rep Fitness Reviews Are They A Good Brand? As you can see, even though this individual didnt even request it, they still replaced the collars with no questions asked. From Zoom raves to Instagram orgies, coronavirus isolation has meant a boom time for sex via screen. 3 - Best REP Fitness Olympic barbell - the Gladiator bar. They provide the best value while also building benches with 11-gauge and stronger steel at a fraction of the price of Rogue. Rep Fitness will continue making money regardless. On eBay, kettlebells, which usually go for about a dollar per pound plus shipping, have been listed at double that or more making cast iron a sleeper pick for best coronavirus investment performance. Honestly, I don't know if I just got lucky? The next day, we were all murmuring the phrase social distancing. And then the day after that, the kettlebells disappeared. Every day we add capacity and get closer to our normal lead time, a Rogue spokesperson told me. This has to be the WORST order I hav EVER done in my life!!!! Rogue, which did not respond to an interview request for this story, captioned the post to its two million followers with: We know we are behind and we are working around the clock to clear the backlog.". Home; Equipment. They are very basic plates and a great start to having my own equipment without breaking the bank. It has a wide range of settings, comfortable pads, and a strong, heavy-gauge steel frame. But theres no need to fork out your life savings: has an extensive list of items on backorder. It arrived with a warped frame and a broken post. And thanks to closed gyms, this has caused this perfect storm of both a supply and demand crunch at the same time. They look simple, but kettlebells require a complicated, involved production process. Big waste of time! Exercise some patience. Keep your eyes peeled for the pre-order of AB-5000 and 5100 next week! Theyre doing their best and working as hard as they can to get stuff in stock that people are desperately in need of. Please DM us if you have any questions about your order. No idea what people are talking about not being able to reach anyone, just called today to correct shipping address and got someone in under 5 minutes. For information on shipping dates, please visit the listing page for your preorder item. Whether you're new to fitness or looking to finish your home gym, REP has you covered. There are a couple things to note about the packages we offer on the site: -The first thing to know is that if one item in a package is out of stock, then the entire package will show as out of stock. Ive heard stories of companies making a big deal out of something so cheap and trivial to replace. We cant even make paper masks. Resistance Bands Set for Men & Women, Exercise Bands Workout Bands for Working Out, Body Stretching, Powerlifting, Resistance Training. All this means that even before the run on home gym equipment happened, there was already a shortage. They are also not accepting back orders on any out of stock items. This is the biggest pain point for any retailer and you need to address this issue immediately. If you have any issues receiving points from new orders (1/18/2022 and on), please contact us at [email protected] . Great US based Customer Service, not so great China items. On April 2, Rogue Fitness, a U.S. manufacturer and retailer of strength and conditioning gear, posted pictures on Instagram of kettlebells being manufactured. They give you the option of free local pick up from there shop. I was supposed to kick this off at 11am MST and I hate being late, but I've been busy making sure you all can get your goodies from Santa on time. With these massive disruptions, I hope more people are thinking about, well, do we really want to have a logistical supply chain that stretches over half the globe? he says. The short answer: Very well. Over the ensuing decade, kettlebells have mostly served as a speciality item for Cumberland. The company is paying workers an additional $2 per hour, double overtime pay, adding quarterly bonuses, grocery gift cards, and feeding employees. They lied abut that too. To check out our job listings and apply, go to roguefitness.com/about-us and click Join Our Team. I have been trying to get ahold of someone. Back then, the owner of a Rhode Island gym was ordering products from exercise gear conglomerates, which have their kettlebells made overseas. I contacted them to just let them know that it might be a better idea to ship the collars in a little box inside the box instead because the freight guys beat up the package pretty bad. While this sucks, this isnt going to be permanent. Suppose a company doesnt try to help their customers with any problems. UPDATED: 1/20/21REP recently discovered a manufacturing issue with a small population of this product, including the bracket(s) on strap safeties. However eventually you will get an acceptable or very good product as they make it right. Using reps and sets to organize your workouts has many benefits. it is affected by this recall and you should have been, e are asking all customers to stop using the product immediately if. Very unprofessional!!! I PREFER TO SUPPORT AMERICAN COMPANIES AND JOBS. (Far less than the $300 to $1,000 theyve been going for on eBay.) (They say "standard" on them.) 99 . They paid the freight and got the equipment to us in a timely fashion. The main thing is there are no burrs in the holes to scratch my bar. We manufacture many of our steel items right here in Colorado, and source as much as we can from other businesses in the USA. Please note that the entire order must be canceled. , which presents a potential safety hazard. Out Of Stock and In-Stock Notifications Are Kind Of A Mess, More Reports Of Things Being In Stock While Ordering & Then They Dont Ship, Most Common Barbell Sizes (Never Guess At The Gym Again!). HOW DOES YOUR QUALITY COMPARE TO OTHER COMPANIES THAT MARKET MADE IN USA? Still, things are tight. Finally, we are always exploring opportunities to diversify our manufacturing base. WORST EVER!!!! We manufacture globally. If a customer does not meet the spend requirement in the 12-month period after they have entered the club, they will be dropped down. Yesand no. The demand almost seems infinite, McGrotty says. The larger the company, the less likely other companies carry the same re-branded product because the large companyeats up most of the production capacity of the factory. Theyre sold out everywhere. By and large, the ratio between in-stock and out-of-stock is stark. ISN'T THERE A QUALITY DIFFERENCE BECAUSE OF BETTER CRAFTSMANSHIP? This is especially true for anything made of cast ironsuch as kettlebellsas the majority of foundries are located in China. It's like I never had an account with them. To revisit this article, visit My Profile, thenView saved stories. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. Rogue would be the best bet . However, if youve been struggling to find home gym equipment, you are not alone: A fitness store in Houston reported selling a six to eight month supply of free weights in just a week, while other stores have reported increases in sales volume. CAN I COMBINE ORDERS OR ADD AN ITEM TO MY ORDER? Good communication and shopping experience. The amount cannot span across several purchases. Usually it goes something like this, youre told things are in stock and order. Wordfan Additional comment actions. Some have access to west side hole spacing, you can add on weight horns, different pull up bars, pulley systems such as the Ares & Athena, and a whole lot more! They just want your money! I'VE HEARD THAT COMPANIES IMPORTING ARE JUST RE-BRANDING THE SAME PRODUCTS MADE BY THE FACTORIES. Continue shopping. As compared to a competitor I ordered from recently that charged significant amount for freight and then didn't deliver for 4 days after they were supposed to deliver. The PR 1100 has a multi-grip pull-up bar but has 3" hole spacing. Itsimportant to understandtwo things: One, acountryisnot a factory. This comment below is just an example of how harshly people judge them when they get impatient. Now that the gyms are closed, people are finding ways of staying fit at home. Anyone can write a Trustpilot review. We have identified two missing welds, one at the top and one at the bottom of the safety bracket. 4 - REP Fitness Curl bar. Sign up to stay up-to-date on REP product launches, news and inventory. Enjoying Morning Chalk Up? We will be providing free replacement brackets as soon as possible to those customers affected by this recall. Due to high demand, both the AirBike Classic and AirBike Elite are on backorder. They have NO quality control at all and the benches they claim are their design can be found all over the internet. Check out. Now were in a different crisis, something that could significantly impact us, and here we are again with a big demand for kettlebells.. Rep Fitness isn't the only company in its field that's been overwhelmed with orders, as you've realized if you've tried to order weights from anywhere online. Their ISO Lever Arms allow you to do many machine-based alternatives, which is an incredible addition that adds tons of variation to a home gym. Many complaints have flooded their Instagram page. Two, factories in China can make world class products. The(very)long answer:Letsfocus on China asan example. - If you feel as though your neighborhood will not be able to accommodate a 60ft truck, please reach out to us ASAP if you want to try to cancel your order. The company appears to be answering the call, however. All this adds up to a lot of delays and sold-out equipment. Our mission is to provide high value fitness equipment with trust, expertise and innovation. Please allow up to 1 month from now. The 2.5's from REP are around $30 . They're pretty awesome and arriving in December! The reason I went with a rogue monster lite instead of Rep was that the rep accessories were out of stock for a long while. A lot of the adjustable benches sold on Amazon have great prices. If you want to edit an order, the original order would have to be canceled and a new order placed. That number has been corrected. Click on that and you'll be able to see the other package tracking numbers and where they are in transit. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . The gym had issues with the durability of those kettlebellstheir two-piece designs had a steel handle that would often come loose, which is disconcerting when youre holding 40 pounds of iron over your head. Customer Service is always going to be a determining factor when you decide to invest in any product. To start, they can be very useful in gauging your baseline strength and measuring your progress.. Athlos Fitness has Rep fitness clones. Ad Choices, Inside the Great Kettlebell Shortage of 2020. I didnt NEED the collars, so I hadnt even asked for a new one, and they went ahead and hooked me up. Follow Yahoo Finance on Twitter, Facebook, Instagram, Flipboard, LinkedIn, and YouTube. Dicks Sporting GoodsAs the Dicks website notes, customers can continue to shop through their mobile app and through the website, and pick up their purchases via curbside contactless delivery. At the same time, there are many stereotypicallow-qualityproducts made there. If you placed a preorder along with in-stock items, you will receive . Placed an order, decided I didnt need less than 48 hours later. Since 1957, GQ has inspired men to look sharper and live smarter with its unparalleled coverage of style, culture, and beyond. As a companywho does that?!?!?!? Follow him on Twitter @ewolffmann. Check Out Rep Fitness:https://www.repfitness.com/#5f284196463a0In this video we are discussing why I chose Rep Fitness over Rogue Fitness for my garage gym e. Our mission is to provide high value fitness equipment with trust, expertise and innovation. They never answer, never return calls and if that how they are with potential new customers. This is a huge headache and just goes to show that even the best company with solid equipment can be plagued with issues. Currently, our shipping is limited to the continental United States and Canada. However, they are still shipping other items, including large and bulky ones like gym equipment, but delivery time will be delayed, with delivery times for many items stretching into late April or May. Ive been trying to buy a rack and adjustable bench from their site for 5+ months now, and it doesnt seem to matter how early in the day I check; I cant lock any purchases down. It arrived with a warped frame and a broken post. 2023 | REP Fitness | All Rights Reserved. To stay in the know with Showroom updates, please visit the California Showroom page. -If you are purchasing with a gift card, you will not be able to redeem your points at checkout. They have NO quality control at all and the benches they claim are their design can be found all over the internet. Vote with your dollars when you see behavior likethat andcontact our staff to let us know when you see this happen. Ive been planning to drop a good chunk of money to equip my home gym with some high-quality gear. A post shared by Bill Henniger (@billhenniger) on Apr 17, 2020 at 8:39am PDT. But if you want to get the absolute best equipment regardless of the price, you can buy Rogue products. But Rogue, in a moment of massive demand and with a supply chain in chaos, has turned to Rhode Island's Cumberland Foundry, a company with roughly 40 employees. What a joke. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, with some suppliers receiving 30 times the amount of orders compared to a month ago. (Rogue is mercifully down to 5-7 days for its in stock items.). Besides, Lucchetti has no illusions about the current, likely fleeting situation. It's not a commercial bench, but it's solid, versatile, and priced . However, they provide better-priced products depending on what youre looking for. They responded in less than a day, saying that a new pair of collars was already on the way, and thanks for the suggestion. Receiving Birthday points isn't counted as activity on the account. With this in mind, if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages. For a daily digest of all things CrossFit. Placed an order for multiple pieces of equipment totaling about $2k on Dec 22nd. IS THAT TRUE? The qualitya company receives from a factoryisonly as good as whattheyrewilling to pay,andthe standards they set and enforce. They certainly do have great foundries in China, but the reality is, the bulk of their production is not done by people who are paid living wages, and the work isnt always done in environmentally friendly ways., A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price.. Safety will be the primary concern if you choose this option, as youll need to find a way to make a payment and pick up the equipment while still adhering to physical distancing standards. If a company in the USA imports and sells a product with substandard quality, theyareultimately the ones at fault, not the factory in China. For context, I ordered a couple of 10 lb Olympic plates from another small fitness company 2 weeks ago and I still haven't received them. Now that I think about it, I think I got the bench like a week before they were back in stock.. For the 2" hole spacing, it will cost you an extra $20. I have ordered items from them before. There are no clear answers on that given the fact that for kettlebells at least, its hard to make any money making the giant steel spheres domestically. We are expecting to receive these by, and they will then ship via UPS Ground, to arrive 3-5 days later. Now what?!?!?! They still havent provided any official in-stock notifications or pre-purchase options. When the spike came, the whole system fell apart. We regret the inconvenience this may cause and hope that you will continue to rely on us as a trusted source for quality gym equipment. At REP, our customer's safety is very important to us. We here at REP take your safety seriously and we are working diligently to permanently correct this issue. Mind you, I own a small gym and purchased with them before. While they only had a couple of accessories for them at the start, theyve expanded their lineup consistently. Scaling up has also meant compromise. Rep Fitness is one of my favorite companies when it comes to quality training equipment. They open up their web store for orders and put you in a queue with 50K+ other people, and then when your turn comes up after a few hours everything is sold by the time you can get it in your cart. Ivegot their flat bench (awesome), a few pairs of bumpers, and their farmers handles. I got the cheapest, basic iron ones they had that were in stock. If you want a good budget option that offers free shipping you can go for Titan Fitness as theyre the cheapest you can get without skimping on quality. We try to get orders out as fast as possible. Naturally, I got nervous.. especially considering I was ordering right around Christmas. They're appealingly simplejust a hunk of iron with a handle, and useful for working out your entire body. Heres another testimonial from TrustPilot. The referral will only be completed if the minimum amount is spent in the first purchase made via the referral link. We apologize for any inconvenience this might cause, and we assure you that we are working as quickly as possible to replace your safet, You must keep the 2 straps and the associated hardware. We appreciate your patience as we work through providing additional AirBikes to the Assault Fitness community. When you pay for a product from us,the majorityofthe purchase priceis going to supportour company, and the minority is going towards manufacturing costs. Go to the Rep Fitness ETA page to see when items are expected to restock or follow Rep Stock Alerts with post notifications turn on to see the latest restocks and rumors regarding future inventory. The main pieces that Im interested in are: These allow you to get a complete gym setup built right into your rack, which will allow for a variety of barbell, machine, and cable movement so you can train for any goal you might possibly have. Please allow for 2-3 business days for a reply. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, The demand has also prompted some opportunistic customers to create what were calling the Backyard Black Market,. the shipping was FREE ! Another thing I forgot to mention is that their customer service is great I bought the FB-5000 when it was sold out, I sent them an email asking when they would be back in stock, and gave me an exact date of when they would be back in stock, but they also gave me an option to pre-order, so I wouldnt have to worry about them being sold out again, all I had to do was give them a call which is what I did. We will be contacting every customer who purchased strap safeties after the dates specified above. IS THE RETAIL STORE OPEN, AND CAN I PICKUP AN ORDER? #SmallBusinessLife Regardless of what you decide to get, they are one of the best companies you can possibly get equipment from. We will be sure to provide any updates as they are available. At the end of the day, I dont care if I need to wait for a quality product, but Im not going to put in work every day for a small chance of buying a product that I can get elsewhere, especially when the leadership at this company clearly hasnt prioritized getting business from new customers. Company was kind enough to offer a discount and pound of chalk with a replacement barbell as the item i ordered was out of stock. I was supposed to kick this off at 11am MST and I hate being late, but I've been busy making sure you all can get your goodies from Santa on time. They then confirmed if this is the order number they will cancel. Our goal is to produce the highest quality productswe can at a price that sets us apart as a value leader. If you want the best gym equipment at the best value, you should absolutely go with Rep Fitness. Fill out the stock alert sign up below to be added to the message alert system to receive a message with a direct link to the website (cache cleared . Today I tried to login to place an order for their new Swiss bar. Although no injuries have been reported, REP is conducting an immediate recall on this product. They lied abut that too. I hav been patient due to the epidemic we are in. Between the PR-1000 to the PR-5000 series, they have something to offer everybody. Home Equipment Best Equipment Brands Rep Fitness Reviews Are They A Good Brand? With that level of automationnow typicalwith a modern factory,thedifferencein qualitytoday from even 5 years ago ishuge. 4.6 4.6 out of 5 stars . At this time, we are not accepting pre-orders. Freight/LTL Shipments - Rep Fitness Knowledge Base. A post shared by Rogue Fitness (@roguefitness) on Apr 2, 2020 at 8:57am PDT. Earlier this year I purchased the FB-5000. Its pathetic that our manufacturing in America is where it is.. So, is Rep Fitness a good brand and company overall? Theyre very similar to Rogue, which I covered in mylast article on Rogues best equipment. Then you receive your order but only some of it. Ethan Wolff-Mann is a writer at Yahoo Finance focusing on consumer issues, personal finance, retail, airlines, and more. We are always looking to expand our manufacturing base, so the exact locations may change from year to year. Choosing a selection results in a full page refresh. There shop is kinda funny when you walk in but then you walk out back into the warehouse and there is all the equipment you can try out if you wanted. If thatideal location isthe USA, China, Mexico, France, or the Moon,well make it there. Other companies mayseekto copy uswith a knock-off, much like what happens to many well-known brands in other industries. They responded with, order is too far in the process, cant cancel! I never had any issue aside from a bit of shipping damage, and its not even their fault. 8 days in total from ordering until delivery. That productisntmade in our factorythough. Quality is solid and sturdy! We will be providing free replacement brackets as soon as possible to those customers affected by this recall. ", Apply Bed Bath and Beyond Coupon and save 25% Off your entire purchase, Target Circle: up to 50% Off with Target promo code, Save 25% on your purchase of Spring Styles with Asos Coupon, Michael Kors Promo Code: sign up for KORSVIP + Get 10% Off on First Order, 2023 Cond Nast. Popular exercise equipment companies like Rogue Fitness and Rep Fitness have banners at the top of their websites advising customers of shipping delays that are measured in days, but could also be measured in weeks. Rogue, in turn, quickly figured out it could instead mass-produce its own kettlebell design. After months of research, I decided to go with REP Fitness for a high-quality/affordable rack, a bench, bumper plates, etc. I FORGOT TO USE MY DISCOUNT CODE. Also, feel free to email in to [email protected] for more information. If all you have are solid products without good customer service, youre going to lose business. It looks like my 7 grand is going to them! This field is for validation purposes and should be left unchanged. Yes. REP's dumbbells are the more expensive of the two when you purchase them in individual pairs, but you'll actually save money if you go for a full set. These guys are awesome. As of the beginning of 2022,itsprimarily China. Website is misleading and making returns is difficult. The minimum amount must be paid with actual money and by using redemption options. Experience with Rep Fitness. If you need to cancel, please email us at [email protected] immediately with "CANCEL" in the subject line and we will do our best to accommodate your request. All of which is to say: It might take you a while to find a kettlebell. Operationally, it is a massive challenge to increase U.S. manufacturing output, said Rogue spokesperson Ashley Smith in an email. The things that people are jumping on the most are kettlebells, dumbbells, weight plates and bars, but weve also seen a huge demand for at home rigs as well. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Just realize all companies have issues, not just Titan Fitness, but Rep and Rogue as well. The workers of the world are a little busy, and unfortunately, significant American-made reinforcements dont appear to be on the way. We will be contacting every customer who purchased strap safeties after the dates specified above. If you were feeling so inclined to exercise during the coronavirus confinement period, you might try to find weights online to order. Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. I was looking for a set of 25lb bumper plates. Bring the gym home! I also have clear cross members that are rusting and repfitness wont take any ownership of the product quality. Finally, if you want the absolute best value possible, they are the best middle ground you can get, offering incredible gym equipment similar to Rogue. Rep Fitness Rep Fitness is temporarily suspending orders until April 27 so they can get caught up on their backlog. They have a ton of options for their PR-1000, 4000, 5000, and other models. I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. On the Rogue Fitness website, anything between a 2.5 95 pound dumbbell is unavailable until further notice, 8-30 pound wall balls are on backorder, nothing smaller than a 124 pound kettlebell is in stock and its a similar story with barbells, plates and cardio equipment. In particular its barbells, weights and cardio equipment in hot demand. Especially for those of you on tight budgets as you can slowly upgrade over time. If this includes you, please remember to keep the hardware and the strap, we will only be sending out replacement brackets. All rights reserved. REP recently discovered a manufacturing issue with a small population of this product, including the bracket (s) on strap safeties. Behind the out of stock banners are companies furiously trying to fill the void caused by the shuttered gyms. Security Keys Are the Best Way to Protect Your Apple ID, Use a Can of Soup to Make a Lazy Chicken Pot Pie. I havent had this personally happen to me, but there are countless reports of people complaining about not getting their orders. For example, a power rack is made by a robotic laser tube cutter, a robotic laser plate steel cutter, a robotic welder, and a robotic powder coating machine. You can also place your order online and select Local Pickup as the shipping method for the location. Since then, however, companies like Rogue have completely retooled their manufacturing and supply chain to deal with the massive demand while dancing around COVID-19s other challenges. Almost a month ago & yet it shows that it is processing. Secondly, the jobs at REP are some of the highest paid and highest skilledjobsin the value chain that brings you our products. When you finally call to see whats up, you find out they were actually out of stock and youll receive them later on. . "We literally sold out of all stock completely within the first two weeks of the shutdown", says Alida. Reply . For bars, 75 products are out of stock and 14 are in stock. They shipped it the next day and it arrived 2 days later. I just saw the news report that the [New England] Patriots sent a plane to get a million paper masks from China. Stuff is out of stock, you keep checking in, and signing up for in-stock notifications, and you just cant buy anything for months on end. But for members who missed out or need a little more equipment to satisfy their fitness fix, distributors have warned theyre likely to be waiting weeks if not months on delivery as demand currently hugely outweighs the supply available.