It is still heartbreaking to know all the time and energy I put into our wedding along with my continuous communication and attention to detail, was for a less than perfect day thanks to the staff at the Waterfall. There had to be over a hundred different foods which includes a Toscana table, 25 or more butlered apps, 3 stations, pizza and more. They truly understand how to make the day special and run smoothly. If you are looking for a wedding reception venue, I seriously advise that you consider The Waterfall. Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. The picturesque outdoor ceremony space, was infested with bugs severely! Thank you again for everything, We will definitely consider The Waterfall for future events and highly recommend it. Had my wedding on June 11, 2017. Most weddings you just have cake and maybe an ice cream bar. Life just simply gets in the way. I highly recommend The Waterfall! The evening of the rehearsal, they assumed we could rehearse in the cascade ballroom (which wasnt even our ballroom, but it was raining), but the clients who had a wedding in there didnt want us practicing with their decorations set up (I definitely dont blame them), but there was a prom in the grand ballroom, so we were told to rehearse outsidein the rain. Maggie, our event coordinator, was wonderful! I am now sad that our day is over but now trying to think of something else I can plan so we can go back. ur reception was held in their Cascade Ballroom. You will not regret it :) All my love to The Waterfall - I hope I get to go back again as a guest one day. The Waterfall itself is a beautiful venue for couples in the tristate area and beyond. We have to give huge recognition to Samantha for all she did to make our special day come to life. Guests were confused about where to go and the parties were so mixed, we have several strangers who signed our guestbook. I have no words to express my gratitude for such an amazing night. Our wedding was perfect, the food was delicious and the staff were so professional. THANK YOU GUYS FOR EVERYTHING. OH. They made sure my husband and I were fed and had drinks all night long. We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. I'd say go take a tour and see their packages. Our guests are still talking about this venue and that it was the best wedding they've ever been to. They were excellent!!!! Its immaculately clean, the decor is high end, and the waterfalls throughout are the perfect touch. A special thank you to Mike, Deneen and Amanda who served as our Maitre D, Captain and Bridal Attendant for the evening. The Waterfall Delaware Wedding | Drayon + Taylor. We were able to have a first look of the reception ballroom during cocktail hour before any guests entered and although we didnt need to change a thing, I appreciated the courtesy. The Waterfall can be contacted via phone at (302) 792-2600 for pricing, hours and directions. They knew exactly what they were doing and had a plan for everything. You will NOT regret it!!!!! Their captains and managers made sure everything ran like clockwork. She was so sweet, very attentive, and right there any second I needed anything. My husband and I got married September 8th, 2019 and my wedding day felt like the fairytale I dreamed it would be! Everything exceeded my expectations!!!! A 15 minute drive is worth it to look at. The amount of food during the cocktail hour was incredible. I would definitely recommend her to family/friends and would request her for future events should I host them there. the planning they made this process so stress free for me. Everything about this venue is top of the line. Just like a thumbprint, every personality is different, and when we serve the public as we do in the wedding industry, we often wear our heart on our sleeve. . Everyone was blown away by the food. id, the general manager was also fantastic. The Waterfall Delaware Vibrant Wedding - YouTube It is a beautiful space and all of our guests went on and on about how wonderful the day was. Feels like they got our $20,000 and my event is over so OH WELL. The Waterfall thanks you so much for your kind words and we wish the family all the best !! The outdoor wedding ceremony offered a magnificent backdrop for the perfectly landscaped setting. Although my husband and I didn't get to eat much, our guests could not stop raving over the food. The My now husband and I got Married at The Waterfall this past Saturday May 14, 2016 and have been planning this wedding for a little over two years. I may be biased, but it was the best wedding we've ever been to! Words do not do the Waterfall and its staff justice. But it was still so beautiful! Waterfall Banquet I hope as you read this review and are considering The Waterfall for your wedding day that you can see how appreciative we are to their team. You can't get a better compliment than that. Ashley made sure everything looked great on our day. Sincerely, Your other option, the Cascade Ballroom, can accommodate up to 325 guests. And we are still talking about having the time of our lives. These were the main issues that brought our rating to a 4, however, all of our guests were very impressed. spite there being another wedding, we wouldnt even know they were there. -beautiful venue My visited this venue 3 times so I know this was the place she wanted. She stayed in communication with our coordinator and made sure that everything ran smoothly. I imagined my daughter's wedding to be a ravishing and a lovely event, and YOU made it come true! The couple I married that day and the couple I married one month later at your location, both loved The Waterfall experience. From the beginning with all We cannot say how great the service was and how smoothly our wedding went. They both made it so effortless a we only had to worry about saying our vows and have fun. They were so accommodating and so easy to work with. Then came dinner which was so great! They are able to customize so much (napkins, table cloths, lighting, food options, etc.) When I thought of my special day I had no idea it would be so amazing! Although I didn't get to enjoy as much as I liked our guests RAVED about the food. Besides Jessica, we also had a bridal suite attendant (whose name escapes me, sorry!) We had 250 guests and we have not stopped hearing from them about how amazing our wedding was. I cannot tell you how many of our guest My wedding was 9/30/2018. I have to give a shout out to Ashley and Sam, as the bride I would not have stayed so poised without you. Her speech said it all when she thanked her parents for giving them the wedding of their dreams!!!!! As we started to walk downstairs she asked me and my Fiance how long we had been engaged, I replied 2 years. Truly the best day ever. ), Jessy made sure we had music and were able to start the ceremony as planned until the back-up DJ arrived in time for the reception. Some girl left and other joined and there was a big mess. The staff demonstrated the ability to execute my wedding vision flawlessly and with excellence. Our lead matre d' Kevin continued the great service we experienced throughout the day. And there was So.Much.Food. If you want a wedding venue that KNOWS what they're doing-look no further than the Waterfall. We specifically would like to thank our bridal attendant MonJay, our captain Lakira, and our MatreD DeNeen for all their support throughout the day. The venue was gorgeous and the staff was awesome. Mehesh reached out to me regarding your cancellation and possibly re-booking another event. It is always unfortunate when a couple has to cancel their event regardless of the reason. There seemed to be an endless supply of food and drinks. Everything about my experience with Melissa and Domenic's wedding was typical Delaware. Maggie, David and all of their staff were incredible to say the least. Waterfall she did. They are very accommodating and our wedding coordinator Nicoleta was beyond amazing! We would give The Waterfall a 5/5 but there were a couple things that we wish could have gone better. bride wasnt provided the lock before hand and when my bridesmaid asked for it while I was busy, she was finally given it but then not told where to go. This is the part where I was saying imagine anything and you shall receive. Again, I am just grateful to have been the one that was there on your big day! The food is excellent, the drinks were great and the service was awesome! We never wanted for anything! David Furst LIFE SAVER. 1001 North Delaware Avenue, Fishtown. phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. The staff works like clockwork with smiles on there faces! Located minutes from the heart of Philadelphia, The Waterfall is one of Delaware's most elegant catering facilities. Not only was the service impeccable but the venue, grounds, and food were top notch. With new columns and fountains the photo opportunities are amazing. Not to mention, when the check didnt clear my bank, I checked the status once a week and they ensured me it was deposited, it wasnt until 6 weeks later the finance manager realized it never hit the books-I dont see how a venue looses a check I hand delivered. It was amazing. It was a pleasure working with you, Chris and your families. Maggie and David did an excellent job of helping us through the plannin We had our daughters wedding.here and everything was flawless service to tons of great food. outside, and the beautiful flowers, and greenery made for amazing photos. The Waterfall Catering and Special Events | Reception Venues We had the best day ever, beautiful weather with an outdoor ceremony. The Waterfall Catering and Special Events. The views indoor and outdoor was outstanding! The Waterfall is a gorgeous event space, where for nearly a decade our inspired patrons have used our halls as the stage for which they have set the brightest memories of their lives. Cocktail hour was amazing. This was the very first venue I looked at but still wanted to look at a few others to see what else was out there. I wish I could relive the entire day! There is just too much to say about this place. The garden ceremony area is beautiful. VISIT OUR WEDDING WEBSITE If you are interested in having a wedding reception or catered event and would like to arrange a private tour of Glen Foerd please fill out the form below, or call 215-936-5791. . The wedding was held January 6, 2018- 2 days after a major snowstorm! Food hot and excellent I was in awe at how they decorated the entire room and the outside was INCREDIBLE!!!!! From the wedding ceremony outside, cocktail hour followed by the dinner reception, words cannot express how beautiful everything was. On the day of our wedding, she was always near by when I needed her. The food, cake, dessert (which had 6 stations), open bar, wedding planning, decorating, cleanup, gratuity and NO tax was all included in the price per person. They thought of everything! a area in late 2015, we stumbled upon The Waterfall on one of the wedding websites, but were unfamiliar with location in Claymont DE. I made a complaint that no one communicated this change with me, but it happened again with my second coordinator. they knew who we were and greeted us by name with hugs and handshakes. Try to imagine a wedding full of endless possibility, everything you'd ever want and more, and you'll find it right here. ), it still turned out Amazing. She helped to make sure that the day of went as smoothly as possible. Our guests to this day still tell us it was the best wedding they have ever been to! Brett and Maxine, in particular, were shining stars and made our day spectacular! The staff was wonderful. 16 Enchanting Waterfront Wedding Venues Around Philadelphia All the best, Any time I'd call or send an email, she was very prompt at responding and would ask the owners for further clarification if there was something she couldn't answer for us on the spot. During the reception, the air conditioner broke, and I had several guests leave prematurely because it was unbearably hot. The outdoor grounds were freshly landscaped, and during rehearsal the day before, Jessica helped the wedding party get in order and chimed in or made recommendations when needed. We were also so surprised by the stunning flower tribute to my daughter. Our guests have not stopped talking about the food, both how much was offered and how good it was! Our guests have been coming out of the woodworks to tell us how amazing the food was, from the jack daniels shrimp, sliders, lobster, crab cakes, Belgium waffles with ice cream, milk shakes, root beer floats etc etc etc.. All of it was terrific (I highly recommend the grooms station). The cocktail hour had so much food to offer and all of our guests raved about how delicious everything was! She provided us with great ideas and delivered on all our wants/needs as well. they ask you to chose in advance but ended up providing different food We picked pasta, pizza, southwest, mashed potato/mac n' cheese, and the street vendor station. Any question I had she answered, she was patient and kind, she made s Bree, The Waterfall - Delaware Weddings [rev_slider waterfall] The Waterfall 3416 Philadelphia Pike, Claymont, DE 19703 | phone: 302-792-2600 | fax: 302-792-0120 Visit Website [tabby title="About The Waterfall"] The Waterfall is proud to announce that its facility is undergoing a multi-million dollar renovation project. I'd 110% recommend this venue or at least going and checking it out. I loved it because the back lighting in the room we chose was purple which coincided with the grey/silver & purple themed wedding. I wasn't worried about the timeline of the night, not even once!! The entire staff at the waterfall was AMAZING!! Beyond amazing! Daring Celebrations & Ceremonies We had our wedding October 16, 2016 and everything was just amazing. Not only is the most unprofessional establishment I've ever encountered, the staff are unsavory and hostile and I would never recommend for anyone to spend $20,000 for FILTH. And thank you for all the little Extra!!!!!!!!!!!!!!!!!!!!!!! Does The Waterfall deliberately not pre-treat the outdoor areas for insects? You made my wedding the most gorgeous and best time of our lives! 901 Philadelphia Pike, Wilmington, DE 19809 Bellevue Hall is the perfect setting for your elegant wedding! The cocktail hour is outstanding and my guest could not stop raving about the dessert bar. edding day so special and we couldn't have asked for a better person to work with! We worked very closely with Jessy (& sometimes Jessica) and they were both so professional and organized! Our guests are still complimenting us on how elegant and classic the wedding was and we honestly could not have pulled it off without the staff! Please consider this venue if you are in MD, Philly or DE. +1 215 893 1234. We decided this is where we would have our wedding, and knew we were in good hands! My fiance personally felt uneasy about burdening them with decorating The Waterfall with all our DIY crafts, but David was not fazed and encouraged all of my Pinterest ideas! At the end I knew that nothing else I looked at would compare to The Waterfall. They always made me feel like a priority and were willing to work with all of my Medori/ Richter Wedding 5/10/19 So sweet and caring and always got right back to us with any questions we had! I had my wedding at The Waterfall on 9/6/2018 in the The staff at the waterfall were professional, awesome, and very genuine, which is hard to come by! From the day we selected this dream venue, everything was wonderful. All our guests could not stop talking about the food and how beautiful this venue is. They were sooo incredibly accommodating, and they met every one of our needs. If I had to sum up in three words why we loved the venue I would say Beautiful, Accommodating, Delicious." But speaking with her pretty much sealed the deal! Newark, (302) 368-8000 Cost: $85-$105 per person. My assigned Event Specialist was Jessy Moran. My bridal attendant was soo sweet. ow pleasant the staff was. Let's start the planning process! Cascade Ballroom - Waterfall Banquet O my husband and i recently had a wedding at the waterfall and our experience there was beyond our expectations. Juniper by Tonic is a unique event venue in the heart of downtown Wilmington, Delaware. b job and was so great to work with. We will both miss you dearly! I cant say enough good things about The Waterfall! The dessert stations blew me away and were amazing! Jessy was amazing!- she has a very relaxed and calm demeanor which helps to balance out the craziness that every bride feels prior to their wedding. I cant thank the Waterfall and the staff enough, they made it a truly magical night for all of my guests. The whole time I just couldn't believe it was real because of how beautiful it truly is. I can't even. The many cocktail stations, butlered hors d'oeuvres, sit-down dinner, dessert stations and to-go items were just delicious and plentiful. It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. Both in the cocktail hour and in the bridal suite. When the big day finally came upon us, I stumbled upon David giving his staff the rundown of the schedule and their assignments. The Cascade Ballroom can accommodate up to 325 guests. No big deal. As I approached the dance floor she yelled at me as if I was her 4 year old child. Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting.. $14k - $17k 300 Request pricing waterfall and fire). Our wedding day Hi Jina, Definitely consider this place for your wedding. The Waterfall will not disappoint! XOXO. Our contact person and day of coordinator, Jessica, was a joy to work with the days leading up to and the day of our wedding. Attention to that detail would have been appreciated. Wow! They left the wedding very satisfied with their time at our venue. g process and never made us feel like they didn't have time for us, no matter how busy they were! The place is very professional and the caterers were very nice and accommodating. They really made us feel like we were their only clients! The staff was FANTASTIC! As we concluded our appointment, my fiance and I said to ourselves Did we stumble upon a gem? I then requested to pay all future installments by card to ensure I didnt have to open a new bank account should they lose another check, they told me I could pay with a card, but I would have to pay the 4.something percent surcharge. from our first tour to the end of the reception!! Everyone who we talked to said it was the best wedding they had ever been too . as. You even get a personal bridal attendant for the day of who gets you anything you need. we could relive this day everyday, it would always take place there. Contact us for more information or to schedule an appointment. When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. From planning to the actual reception everything ran as smooth as possible. However, that was not the case on the day of. Also, if you ask they will bring you anything you want up to the bridal suit. Our bridal attendant Gina was outstanding. There were soooo many dessert options it was inane. g was as if we had our own little celebration and the staff were all so professional and helpful. Everything was cleared out and the reception went off without a hitch. A swiss watch might have the precision that they all displayed. They were so good that after the wedding, even my groomsmen were telling me how great they were and taking care of stuff I didnt even know about and that they deserve a raise! I really love The Waterfall. My daughters wedding was held at The Waterfall on September 1, 2019. David even took the time to sit with us and make sure that all of our questions were answered. ithout confirming a time to meet we called the office to setup a tour. i obviously dont plan events on a daily basis so I didnt know how to do things liek place settings and table arrangements. Couldn't ask for better in DE. Located in Claymont, Delaware, The Waterfall is an effortless drive from all areas of the Delaware Valley. The Waterfall Catering & Special Events - Claymont, DE - Wedding Venue I literally just had my wedding here at The Waterfall on May 6. Unique Philadelphia Wedding & Reception Venues | Bellevue Hotel - Hyatt I am so glad we picked the venue; our guests also enjoyed everything in terms of food/drinks. the cake was dry and they seemed to have a junior artist do it which could have been fine but it was such a poorly done job. We had the wedding of our dreams because of this venue. From the moment that we "bumped" into her until the time she left us in her upstairs office, it seemed that she did not have the time to meet with us. If this venue wasn't on your list before, it should definitely be -- out of 10 stars, we give it an 11! We can't thank the entire staff there enough for making our day so beautiful and so perfect! The staff were all extremely supportive from day one all the way to the wedding day. It wasn't until we had contacted them that we were informed of the switch. The food was outstanding. My wife wanted to be married as a QUEEN and thanks to The We were very happy with the service provided, and especially the friendliness and flexibility of the staff. Without them I may have not enjoyed the day as much as I did!! I honestly felt bad bc they were doing the best they could and I had to remind my guests to be courteous so not their fault but the outside and inside bars couldve been opened to avoid this. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. Most important to making the day work is the quality of the staff and their due diligence. You all are so great at what you do! I was IRATE! Eye-catching details like ornate columns and a gently cascading fountain fill the space. VENUE: This one is pretty easy to see, one walk through and you can tell how gorgeous the ceremony will be outside among the marble columns and green gardens. Jessica stepped right in and made sure everything went smoothly. They worked with us to set up our payments that would work better with our timeline & finances. David was more than accommodating! Its in Delaware but only a 20 minute drive from Philadelphia! Every other venue we visited after that pared in comparison to The Waterfall. My only critique was that no one was really keeping track of time during the day. Even with the missing DJ, everything ended turning out perfectly, which is all that matters! The food did run late which threw off some of the night. From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit