if your old phone is 50% or more paid off you can do an early upgrade. Of course, service varies greatly from one area to another, which means you may or may not have the same experience. Anyway to get them to go through the original deal? Spectrum Mobile offers two types of plans to choose from: By the Gig and Unlimited. The representative I spoke with was quick to try to help but ultimately just directed me to call Spectrum Mobiles number directly for assistance with Spectrum Mobile. Step 2: Send us your old phone. Did the rep ask you if you were doing a trade in? Find the best plans, devices and accessories today. If the final trade-in value exceeds the cost of the new device, the difference will be credited to your account. Once you have submitted the request for trade-in, Assurant, Spectrums third-party partner will evaluate the trade-in value of your phone and send you an estimate via email. Once Assurant has received your device, theyll determine the final value. For instance, an iPhone 12 will probably earn you a higher credit than an iPhone SE. 3 weeks later, too late to renage on the deal, assurant rejects the phone based on it being the wrong . * If you paid for your new device in full, the total credit for the confirmed value of your trade in, including any applicable promotions, will be applied in the next two billing cycles. For the most accurate information, please ask your customer service representative. It allows you to pay for just the data you use in any given month. If one of these plans is just perfect for you, no problem. Find these and other offers in our monthly roundup of the best cell phone deals. You can bring your own device to Spectrum, or buy one from the company. We hope this Spectrum Mobile review has made your decision a little bit easier. Old phones with slightly damaged screens can be traded for new phones. He he accepted your phone as a trade in you will get a separate email from Assurant with the shipping label from USPS. Wording from the order page: " The $18 trade-in value and additional $600.00 promotion credit will be processed after your device is received and verified. Pixel 7 | Pixel 7 Pro. Device Recovery Program Terms and Conditions. * View Plans Get Spectrum Mobile now Order Online By The Gig $14.00/mo. Learn from my experience and go to the store to activate your service. Its also quite robust. T-Mobile US, Inc. is an American wireless network operator headquartered in Overland Park, Kansas and Bellevue, Washington, U.S. Its largest shareholder is a multinational telecommunications company Deutsche Telekom AG, which as of August 2022, holds 48.4 percent of the common stock. Next, contact us to check the trade-in value of your current phone. If you're already a customer and have paid off more than half of your device's total, you may qualify for an early upgrade. Password/Locking Features: You must reset Your Device to factory settings and remove any passwords or locking features before sending it in; refer to your phone instructions manual or contact your devices Customer Support to disable those features. Once Assurant has received your device, they will determine the final value. Accidental damage (drops, spills, cracks), Mechanical or electrical failure after the. Throughout the month, I tested the data speeds using speedtest.net by Ookla. We help you keep your life in sync.SmartMove does not engage in the business of telemarketing sales or email sales of Internet, TV, cable, mobile services. Even if you do qualify for the service, you should ask yourself if you want your mobile plan to be tied up with your home internet plan. ORDER NOW GOOGLE Pixel 7 | Pixel 7 Pro Now under $12/mo with instant savings! To qualify for our trade-in program, your device must meet the following requirements: To learn more about trading in your old device, read ourTrade-In Program FAQsor view ourSpectrum Mobile Trade-In Program Terms and Conditions. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With our market-leading company match, for every $1 employees put into their 401 (k), we put in $1 up to 6% of their eligible pay. However, my iPhone 12 was eligible, so I proceeded with that phone (after verifying that it was unlocked). After 5GB per line of mobile data use (including mobile hotspot), speeds reduce to 256 kbps. Get $300-$770 credit after trade-in when you buy iPhone 14 Pro , iPhone 14 , iPhone 13 , or iPhone SE . Verizons nationwide 5G network on capable devices, a full list of phones that are currently available. After entering all the relevant info, I was quoted ~$300, but then before completing the transaction, it said you cannot perform this function from this account. As weve mentioned before in this Spectrum Mobile review, you have to be an existing customer of Spectrum home internet before you can sign up for the mobile service. I learned this when I recently tested out Spectrum Mobiles By the Gig plan myself for 30 days. Over the 30 days that I tested out Spectrum Mobile, I periodically connected my laptop to my phones mobile hotspot to check the download speeds using speedtest.net by Ookla. Copyright 1999 - 2023. Some of the links on our site are from our partners who compensate us. Both unlimited plans include unlimited talk and text, 4G LTE and 5G access, mobile hotspot (after 5GB, speeds reduced to 600 kbps) and Wi-Fi calling. if you have the protection plan it's free to do that if you do not then it's . To qualify for the Spectrum Mobile Trade-in Offer, you must be a Spectrum Internet subscriber. Like many other providers, Spectrum mobile has a trade-in program you can use to get new devices. If you are not happy with the price quoted by Assurant, your phone will be returned to you. Spectrum Mobile doesnt actually own its own cellular network. When I tested Spectrum Mobile, this is the plan I tried out. Learn more about device credit. The Spectrum store carries a limited stock of recent-generation phones from brands like Apple, Samsung, Google, Motorola, LG, and Alcatel. The whole family uses your home internet service. Note that you can get almost the same deal on a Factory Unlocked phone straight from Samsung. After you receive your new phone, turn in your old device within 30 days to ensure the initial trade-in quote doesn't expire. Wording from the FAQ is below, along with the link: " After your device is processed,you'll receive a credit for the assessed value. I called Spectrum, walked them through the problem, they resolved it by issuing me credit in the disputed amount. Heres a cheat sheet to help you decide. But if youre looking for a company that offers you, and your family, more options, then youll have to look elsewhere. Get $250 discount on Pixel 7 $400 discount on Pixel 7 Pro. Current Spectrum customers can save on their phone plan with Spectrum Mobile. One of the most exciting perks that the company offers is mobile hotspot data. After getting an estimate on your old phones trade-in value, you will have to ship the device to an Assurant. I'm currently on Spectrum Mobile (SM) with a paid-off, unlocked S20+ 5G. Pricing and actual speeds may vary. Terms of Use | Privacy Policy | Site Map |. Update here: my trade-in was approved and actually increased to $635. Both unlimited plans offer free calls to Mexico and Canada and free international texting from the U.S. Then, Spectrum walked me through a series of activation steps for the eSIM card. Here are some of the top trade in values for Pixel 5/5a for August 2021: Top Google Pixel 5 trade-in values Gazelle: $245 cash (128GB, unlocked, good) Sell your Android phone yourself If. Add accessories to protect Samsung and LG phones. < Previous Step Step 1 of 4 Get Started Carrier Make Model Storage Trade-in Device Details Carrier Make Model Storage IMEI "Spectrum Mobile offers the best speeds, with the best devices, at the best value - and now that includes access to next-generation 5G service," said Danny Bowman, Chief Mobile Officer . All of the top mobile carriers are constantly offering deals on new devices to entice potential customers to make the leap to their network. Get a $300 discount on the Samsung Galaxy Z Flip 4. I was surprised to see how fast the download speeds were as well as how helpful the in-store representatives were regarding activation. New Spectrum Mobile Customers Receive an Extra $100 Trade-In Offer, Monthly Savings up to 40%, 5G Access at No Extra Cost, and No Added Taxes, Fees or Contracts STAMFORD, Conn. - Spectrum Mobile today announced it will offer Samsung's premium new foldable smartphones, the Galaxy Z Fold3 5G and Galaxy Z Flip3 5G, beginning August 11. How do I check the status of my trade-in? At Clark.com, we consider Spectrum Mobiles Unlimited plan to be one of the best unlimited data plans for two and one of the best cheap phone plans for two. Spectrum Mobile customers who opt for the by-the-gig plan will pay $14 per month for unlimited talk and text and the first gigabit of data. Spectrum Mobile Plans Save up to $650 on the latest Samsung, Apple, and Google smartphones Mobile data allowances up to 30 GB Nationwide 5G phone coverage Lower your bill by adding more phone lines Spectrum mobile plans start at $14.00/mo. Lol, yeah got impatient and just called em. You can buy a new phone through Spectrum or bring your own phone when you switch. Step 1 of 4. So if you leave sooner than 24 months, then you didn't get all the money back. Companies like AT&T and T-Mobile have several unlimited data plans on offer. To learn more about coverage and call/text performance, check out our article on the best cell phone service. Find the best plans, devices and accessories today. Shop Spectrum Mobile's selection of the latest smartphones. Throughout the month that I tested Spectrum Mobile, I had access to Verizon Wireless 4G/LTE and 5G networks. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. If your phone is already damaged this trade deal on Spectrum is fantastic since you get a lump sum rebate instead of monthly credits and you can get a $29.99 unlimited plan instead of a $60-$80 major carrier plan. Over the course of 30 days, I tried out Spectrum Mobiles service by making and receiving phone calls as well as sending and receiving text messages. Clarify all fees and contract details before signing a contract or finalizing your purchase. This is so strange. A Managing Director with Vantage Point Advisors in Seattle, specializes in the valuation of public and closely-held businesses and business segments, intangible assets, intellectual property and . Here are all the best ones. What condition does your phone have to be in to trade in? Can I trade in a phone with a cracked screen? Ask our community of deal experts a question about this deal, product, or store. Managed the integration and on-boarding processes for BlueCava Cross-Screen Measurement, Device Association Graph and Audience Onboarding . Their email says I'll get the credit within two billing cycles. In this section, Ill take a closer look at each of Spectrum Mobiles plans. Well talk more about coverage further down in this Spectrum Mobile review. To view Spectrum.net, please use another supported browser. Their email says the following about the credit: "Youll receive your Trade-In Credit. Minor damages like cracked screens are acceptable. Rakuten is offering 15% cash back on Mobile Phone purhcases from the Samsung Store (you need to install a browser plugin). At Clark.com, we recommend Spectrum Mobile as one of the best Verizon Wireless MVNOs as well as one of the cheapest plans for two lines. to Upgrade Your Spectrum Mobile, For an additional monthly fee, you can purchase the Spectrum Mobile Protection Plan with your new Mobile to secure your device against. ", " The $18 trade-in value and additional $600.00 promotion credit will be processed after your device is received and verified. Not all products, pricing and services are available in all areas. Many discount providers and mobile virtual network providers (MVNOs), like Spectrum Mobile, skimp on the perks. Date of experience: September 2020. And looks like the promotion ends 2/16 so this particular promo won't be available once the phones go on sale in-store. They will give $602 back on an S20 5G with a cracked screen but will turn on. Proceed to purchase the new phone from the Spectrum store and ship the old one back to Spectrum. This plan includes Wi-Fi calling, free calls to Mexico and Canada, free international texting from the United States, and theres no contact required. Admin telecommunications networks are generally implemented and . Update: So at the time of ordering the iPhone its "Est. Getting tired of your Spectrum internet service? Youll have to come up with the answer for yourself. Long story short Verizon's data speeds are plenty fast, but since Spectrum Mobile is an MVNO, it's possible that your data speeds can be throttled. Heres a look at the most popular phones that Spectrum Mobile sells. https://www.reddit.com/r/SpectrumMobile/comments/10xhem4/comment/j8cziv5/?utm_source=share&utm_medium=web2x&context=3. Limited time offer; subject to change. $(".js-footer").prepend(new Date().getFullYear()); Charter Communications. However, keep in mind, no one can actually confirm this since the new phone hasn't be released yet som no one has actually gone through the process and we probably won't know how smooth it went or if there were any catches until at least 2 weeks after the new phone comes out. Check out our roundup of the best unlimited data plans to figure out if the competition has something better to offer. Assurant, our trade-in partner, will need to receive your old device within 30 days of your order. If you purchase something through a post on our site, Slickdeals may get a small share of the sale. 2023 SmartMove. With the Spectrum Mobile Trade-in Offer, you can now get the best resale value on your device trade-off. When I arrived at the store, everything was fast, efficient and professional. So their offer was $618 for my phone. If you want a plan that can cover your whole family and save you some money, check out these cheap unlimited data family plans. Just try not to have anything go wrong and try to correct it through customer service. Spectrum Mobile is a small mobile virtual network operator ( MVNO) that sells affordable phone plans on the Verizon network. If you wanted the latest Samsung Galaxy S10 or iPhone XR, the monthly installment plan can ease the burden of having to pay for a device in full. Thats good news for Spectrum Mobile customers. The available selection of Spectrum Mobile phones changes regularly, and you can see a full list of phones that are currently available online. We partner with Assurant to complete all trade-ins. I noticed the phone itself is only a tiny portion of the total trade-in rebate like $78+$600 = $678. You'd pay the full monthly for the Galaxy S23, which is more than $20 so it wouldn't be possible to be paying under that a month. First, I visited Spectrums website, and I clicked on Mobile Data Plans. After I looked at all of the plan options, I decided to go with Spectrum Mobiles By the Gig plan. If youre looking to purchase a new phone when you switch service providers, you may be wondering which phones Spectrum Mobile offers. Heres a look at some of the cheapest unlimited data plans on the market. ORDER NOW GOOGLE. Because it's a pre-order, there's no solid confirmation yet on the Rakuten and it takes 60 days to get. The proposal for a referendum on the withdrawal agreement was first put to Parliament on 14 March 2019 in an amendment (tabled by Sarah Wollaston) to the motion to request the first extension to the Article 50 deadline, where it was rejected by 85-334, with the Labour Party (and all but 43 of its MPs) abstaining. Maybe its time to upgrade. The credit can be used to pay off your new Spectrum phone. Next, navigate to the Settings app on your device. We cannot accept trade-ins for smartwatches at this time. To confuse matters more another Reddit use who's a Spectrum employ says it's a service credit that the balance is refunded via debit if you leave before you've used it all. Each individual's unique needs should be considered when deciding on chosen products. According to Consumer Reports, 18 Mbps is the minimum speed necessary for streaming 4K movies and TV shows. Metro by T-Mobile is your one-stop shop for device needs. A secured loan is a form of debt in which the borrower pledges some asset (i.e., a car, a house) as collateral.. A mortgage loan is a very common type of loan, used by many individuals to purchase residential or commercial property. If not thanks for letting me vent and let this be a lesson no one else has to learn. Spectrums trade-in program is unique in that the company will accept a long list of devices. Spectrum typically offers bonus cash toward these devices so you can save even more. But other customer ratings, like those on MoneySavingPro.com, skew highly negative.3 Most of the complaints seem to revolve around negative experiences with representatives over the phone and issues related to billing. Unlimited data plans are where its at, especially in this world of data-sucking social media apps, streaming services, and mobile games. Know that Auto Pay is required for Spectrum Mobile service. The Mobile Protection Plan provides complete coverage for your device and its accessories including; phone battery, charger, earphones, and SIM card. Press J to jump to the feed. I got a text on my phone to fill out a docusign for the contract and was compelled to sign it. With mobile hotspot, I typically logged download speeds around 25 Mbps. Spectrum is one of the largest cable TV and internet providers in the country. For this reason, I do recommend activating your Spectrum Mobile service at a Spectrum store nearby for the best overall experience. Trade your old phone for a new one and get an extra $100 credit on your latest Mobile. iPhone values depreciate by around 40% over one year, but that rate jumps to 75% over three years. Spectrum Mobile users who upgrade to Samsung Galaxy Z Flip and Samsung Galaxy Z Fold get $300 and $500 discounts, respectively. Hope that's it. Here are the key factors I focused on while trying out each phone plan: During the month that I tested Spectrum Mobiles service for this review, I had a good experience overall. I am going to file a FCC complaint because what do I have to lose. To learn more about Spectrum Mobiles Unlimited plans, visit Spectrums website. It includes 20GB of high-speed data usage before speeds reduce to 1 Mbps. When I was testing out Spectrum Mobile myself, I experienced fast download speeds especially compared to other MVNOs. Please take note that early upgrades are not available for Spectrum stores that offer the Spectrum BYOD option. The Spectrum Monthly Protection Plan is offered by an Assurant. #1 Samsung Galaxy S23 5G 128GB 6.1 inch display Rear Cameras: 12MP, 50MP, 10MP Front Camera: 12MP Choose 6 Plans from $87.22/mo + $35 Upfront #2 Samsung Galaxy S23 5G 256GB 6.1 inch display Rear Cameras: 12MP, 50MP, 10MP I signed in to verify my account, and I was asked to enter my Social Security number and date of birth to verify my identity. You can bring your Galaxy S8 over to Spectrum, get the flagship internet deal ($49.99 300mbps) and the free mobile line for a year . Your new phone will be shipped to you within 3-5 business days. See Device Recovery Program Terms and Conditions for details. Lets dive in. Therefore, it is best to check for your phone's eligibility for the trade-in by giving us a call. you would give them your old phone and then you can get any phone they have in stock at that store and just make monthly payments on the new phone. Alright, so just about an hour ago I got an email from Assurant via Spectrum with a return label for the Pixel 5. With Spectrum Mobile, trade in your old phone and get the best offer, plus an extra $100 toward a new phone. Mobile carriers with optimized trade-in and upgrade programs can offer their customers better value, encourage demand and generate revenue from new devices. Don't send your device after the expiration of your trade-in transaction. Spectrum Mobile is offering an extra $600 bonus for phone trade-ins (including phones with broken screens) when purchasing a new Samsung Galaxy S23 series phones. Check this. Therefore, all insurance claims must be made on your dedicated Assurant account portal. TLDR: Spectrum Mobile is making it seem like I can trade-in my damaged S20+ 5G for $618 w/o a contract, making a S23+ $382+tax with no commitment. I called Spectrum Customer Service to address the problem, and after 25 minutes of trying various things and escalating the problem to another person, I was advised to visit the nearest Spectrum Mobile store and pick up a physical SIM card. That means you should sell as soon as possible to get the most money for your used iPhone. I guess if Spectrum has done a similar offer before then it could be confirmed by a customer doing a previous similar deal. . That means you can get $700 or more off select smartphones like the iPhone 12 when you trade in your old device. Typically, they encourage customers to allocate their trade-in credit toward the latest generation of devices, like the iPhone 13 Pro Max. Create an account to follow your favorite communities and start taking part in conversations. Meanwhile, Spectrum has just two plans: unlimited and by the gig. However, if the screen shows signs of liquidation and the touch sensors are unresponsive, your device will not be accepted as a trade-in. The link will be emailed after you complete your Spectrum device purchase. When you trade your old phone with a Spectrum Mobile, you get an instant $100 credit along with the trade-in value of your old phone. You can choose your favorite phone and avail of the Spectrum Mobile trade-in deal: Bring your smartphone, tablet, or any other device to Spectrum and enjoy unlimited talk and text without any extra charges, taxes, or contracts. First, transfer or remove all personal data and disable security locks, such as Activation Lock. And the best time to get a killer deal on a new cell phone is when youre signing up for a new plan. For immediate assistancedial 833-224-6603. So I wondered if he encountered the same thing and then just proceeded without marking it as trade-in just to speed up the transaction since it was so busy in there. You can use this sum to pay for your new mobile phone in one go or opt for the Device Payment Plan to gradually pay off your new phone. Spectrum Mobile's Unlimited plan is available at $29.99 per line per month. The Unlimited Plus plan was launched in August of 2020. You will be asked to enter a few details such as your phones make, model, storage, and IMEI. Netflix recommends a download speed of 25 Mbps for streaming 4K. . Galaxy S23 Series. User testimonials . I decided to order a SIM card online. Here are some of the top trade in values for iPhone X for December 2020: Top iPhone X trade in values MyPhones via 9to5Mac: $220 cash (64GB, unlocked, good) MyPhones via 9to5Mac: $260 cash (256GB, unlocked, good) Gazelle: $184 cash (64GB, unlocked, good) Apple Trade-In: $250 Apple Gift Card (any capacity, unlocked, good) The Assurant will review this information and send you an estimated trade-in value via email. Please take note that the device that needs to be traded must be shipped within 21 days of the purchase of the new Spectrum phone. For those who need more data, Spectrum Mobile Unlimited Plus is available for $39.99 per line and includes 30GB of high-speed data before reduced speeds. Spectrum Mobile Trade In - Easily Trade In Your Old Phone TRADE IN YOUR DEVICE Get an Extra $100 When You Trade In Get the value of your trade-in plus an extra $100 toward your new device. You can check your phones compatibility online. The system will process the information and if your phone is eligible for Spectrum Mobile trade-in, you will receive an estimate on the trade-in value of your device. If you fail to do so, the device will not be eligible for trade-in. It retains a 4.7-star rating in the Apple App Store1 and 4-star rating on the Google play store.2. Now under $12/mo with instant savings . They handed me to some upper supervisor and I got a call back this morning. Jun 2012 - Oct 20153 years 5 months. Nice. In the docusign, I saw no mention of the trade-in of the Pixel did I get duped, or is the trade-in decided later? This way, I would be able to accurately compare phone plans and get a full overview of what to expect from the service. Get up to $370 in bill credits for iPhone 13 when you buy iPhone 13 . Well cover everything you need to know, from plans to coverage. You probably know Spectrum as a cable TV and internet behemoth. Once you select a new device, youll be asked to tell us a bit about your trade-in. How does this work exactly, when they ship me the iPhone, how do I send them the pixel, do I use the outer-box that the iPhone they're shipping me comes in? ORDER NOW Spectrum Internet required. Am I wrong? Eliminate clutter in your home, and protect the environment by safely recycling old or unused devices when you trade in with Metro by T-Mobile. Each gigabit after that will cost another $14. Once youve decided on a new phone plan and youre ready to make the switch, check out this guide that we put together to take you step-by-step through the process. The Big Three mobile carriersAT&T, T-Mobile, and Verizonare all offering great trade-in deals right now. See our favorites for unlimited data, families and cheap plans starting at $10/month. Happy holidays. Its roster features a handful of phones such as the iPhone 13, Samsung Galaxy S22, Google Pixel 6, and more to pair with its phone plans. I proceeded to the checkout page since my iPhone seemed eligible for an eSIM, and I thought it might be an interesting experience to try it out myself. You can upgrade your device and activate it on an existing line of Spectrum Mobile service if you've paid for your current device in full or if you qualify for an early upgrade. The plan gives you unlimited talk and text, truly unlimited data (with no caps), access to tons of high speed Wi-Fi hotspots, free international calling and texting to certain locations, and mobile hotspot access. DISH and DIRECTV are the Nations Best TV Brands, but who wins? ^ Get $400 credit after trade-in Find the best plans, devices and accessories today. Press J to jump to the feed. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles. So now we have Spectrum Chat says credit, store manager says Visa gift card, other Reddit user who says they're an employee says credit with refund upon leaving. So I decided to go in person to my local Spectrum Mobile store to place the order. After some awkwardness they offered me a courtesy credit of about $87 and I believe I will be getting my old phone back. Pro. Call 877-410-3834 Now! Get up to $250 in bill credits when you buy iPhone SE . As mobile phone prices continue to rise, trade-in offers are an increasingly important part of the economic equation for incentivizing consumers to upgrade their devices. Next, Assurant will give you an estimated value of your trade-in. Spectrum Mobile is offering an extra $600 bonus for phone trade-ins (including phones with broken screens) when purchasing a new Samsung Galaxy S23 series phones. If you set up your Spectrum Mobile service online, I recommend calling Spectrum Mobile at (877) 504-7916 for any support you need. Pre-orders are only for ship to home though, if you wait and do it in store, that 600$ credit might be down given you'd have to buy it after realese instead of pre-ordering. Lets dig into the things we dont love so much. Spectrum is shit when it comes to this. I guess I should have had the guy explain this to me, but the store was so busy and under-staffed, I felt in a rush and didn't want to keep the staff occupied. So why should you get mobile service from your internet provider? The big problem with Spectrum Mobiles family plans is that theyre not actually cheaper than buying separate lines. There are plenty of other internet service providers out there. Simply sign in to your Spectrum account to check and confirm the eligibility of your existing device. The download speed for mobile data was usually around 30 Mbps. This is not a guarantee. But if you qualify for Spectrum Mobile, youre in luck. Spectrum Mobiles By the Gig plan includes unlimited talk and text as well as access to Verizons nationwide 5G network on capable devices. The companys $45 unlimited data plan is among the cheapest in the industry. File a complaint with the FCC (google fcc complaint, there should be a cellular/billing option on the fcc complaint form). You can activate your service online or in-store with Spectrum Mobile; either way, theres a one-time $10 activation fee.