The Virgin Media mobile customer number to text is 07533 016 422 and the operating . Hi @Crashedagain. There is also the forgotten password route https://www.virginmedia.com/my-virgin-media/forgotten-details/password which I assume you have already tried. 19:00. For broadband, TV, landline, and account enquiries, phone 03454541111*. Choose the destination location path to save Virgin Media emails. Virgin Media does not have a contact email, so employ a different method contact them. Alternatively, if you have a UK Virgin Media phone, you can just dial 150 between 8 AM and 10 PM to talk to a representative. Virgin Media smart Hub 5 is the latest WiFi router available to Virgin Media's existing customers for a free upgrade. BTW, I have assumed that you are a VM broadband customer, I hope I'm right there. Lets take a look at these options now. I really dont want to lose this email address and would appreciate some Forum Support if possible. Hi, I recently signed up for virgin media, during the process I was never asked to create an online account and after receiving an email to verify my order, it didn't have an account number or area code. Remember to include your full name, contact details, address, and any relevant supporting evidence with your letter to facilitate return contact, and the provision of a solution. You will be contacted by a member of our Complaints Team. These lines are also open seven days per week, from 8am to 10pm. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. All rights reserved. When I got the phone call on 24 Jan I checked my service via online site and it said the TV was experiencing issues but everything else.Shortly after my broadband internet dropped out (the rooter had turned red) I switched off and in and after a few minutes was working fine. Irish Creating Original Music + Sound Design Worldwide - Always. 27-01-2022 Why have you stopped us from adding new email accounts.Is this another example of dumbing down your services but still increasing our bills.Lets face it on your lowest package that we now have, due to the expensive cost of others.80% of the channels we can get for free elsewhere. Business customers have a slightly more diverse range of options in how to contact Virgin Media Ireland. 26-01-2022 Let us know if there is anything else we can support you with. You can check your emails using other email programs (like Mailbird, Microsoft Outlook or Mozilla Thunderbird).Using desktop email programs will make you more productive and your email will always be available, even offline. While many complaints can be resolved with the provision of advice or an apology, monetary refunds can be given in the form of account credit or a cheque at the discretion of the complaints team, and management. There are no guarantees that my advice will work. Last Updated: December 2, 2022 56 minutes ago. 11:40. Include your email address to get a message when this question is answered. Step 3: Plug in your NOW Broadband Hub on the go-live date. A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. You can use your mobile number instead of your account number in this process. By phone. You can call Virgin Media's sales team (for new customers) directly on 0333 210 1125 from 8am to 10pm Monday to Sunday. Virgin Media offers area codes in the following areas: London, West Midlands, East Midlands, Yorkshire, Manchester, Liverpool, Leeds, Sheffield, Bristol, and Cardiff. How do customers contact Virgin Media? on 15:20. The provider is also active on Facebook, where you can post a message seeking help or advice. 30-04-2022 That means you don't have to use Blueyonder.co.uk webmail interface! When this happens you need to know how to raise the issue, and what the best methods of contact Virgin Media can offer specifically for this. Enter details of Virgin Media IMAP settings in the interface. You can then get to the page to reset the password by clicking on "Update settings" and then "Account details". Gmail is one option along with Outlook and the many other free email suppliers. Has anyone else been able to contact them via online chat? Online forms are different from the online chat service as you will not get a reply instantly, but you can use this at any day or time. ", So hence my frustration and tone of my OP. 04-07-2022 Learn moreHave I helped? There are 8 references cited in this article, which can be found at the bottom of the page. To confirm, have you been able to try different web browsers? Of course, while online account management via My Virgin Media can be useful, sometimes we still need to get in touch directly. Once your VM broadband account is closed you should get 90 days use of the email address before it is closed down. You clearly have access to the internet because you have posted here. Hi, My wife cannot access her emails, I was going to reset her password as she is unsure what it is. I can access the page that indicates the other secondary emails linked to my VM primary account, but like others, have only the option to delete my account. This may make getting contacting them faster and more efficient in the future. The webchat and the text service don't always work 24/7, phone calls take priority when contacting VM. Or 0345 454 1111 from any other phone. If you do ever need anything, please pop back and we'll be delighted to assist further. Welcome to the community! This varies from provider to provider, but in the case of Virgin Media it is Ofcom-approved CISAS (the Communications and Internet Services Adjudication Scheme). Aaron has been with Selectra for over 3 years. 2. The provider is also active on Facebook, where you can post a message seeking help or advice. the email account is set up within my main virgin media account. 0345 454 1111 - if you're calling from any other phone. % of people told us that this article helped them. If possible, avoid calling when you are rushed for time. Talk to other friendly customers and members of the Virgin Media team. 09-07-2022 To contact Virgin Media Ireland by post, send letters to the following address: Whether you are unhappy with your Virgin Media contract or have simply found a better deal, handling the cancellation of your service is an important thing to get right, both to facilitate an easy service transfer and to avoid any penalties. . Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 3 hours ago. Music + Sound Designer of the Year Ireland, 2021 LBB Immortal Awards. on the email account is set up within my main virgin media account. That being said, if your subject is more complex, relates to an ongoing complaint or is likely to take a large amount of time, then contacting the Virgin Media Customer Care department may be more appropriate. 12-07-2022 1. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. You can contact Virgin Media customer services on Twitter @virginhelp. Customers can also get in touch via Live Chat or by filling out a web form on the complaint section on Virgin Medias website. 16:59, Thanks for joining me on PM - just to update the thread, this was reset and advice given to do virus scans then after 1 hour access the mailbox , on You can leave your phone number and get a free callback. Depending on the type of query, the submission of the form may be all that is required, and Virgin Media will update any relevant aspects accordingly, or they may make contact with you to further discuss your needs. Thanks Graham. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. 10-07-2022 List of Virgin Media Customer Service Numbers. Please enter the email address you use to sign in to your My Virgin Media account. Did you know? Call Connection Service. This includes the availability of email addresses, phone numbers and callback forms. 08-02-2022 11-09-2022 Fastest way to talk to a real Virgin Media rep. I am aware they have a web form but when I log in as my account is no longer active the web form and web chat just come up with an error. 15:10. I thought that there was an option to say whether or not you were a VM customer. Re: Blueyonder email. Virgin Media Ireland has reached a long-term agreement with Naturgy Ireland that will introduce a 100% renewal energy supply across its operations in Ireland. 12:39. Follow these steps to cancel your Virgin Media contract: Alternatively, if you are within the first 14 days of having received your equipment or activating your service, you can cancel without giving any reason for free due to being within the 14-day cooling-off period. 13-07-2022 As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. Hub 5 is designed for Gig1 fibre broadband and comes with more wireless channels, so it offers the following benefits: Faster WiFi speeds for next-generation games consoles and the latest smartphones. Complaint Contact Form. your sarcastic comment and emoji about me having internet is because I am using my 3G on my phone so I hope that helps your confusion. Develop the tech skills you need for work and life. Contacting Virgin Media. Our correct contact number is:0345 454 1111 for Broadband,TV and Landline customers. When contacting Virgin Media, they will never ask you for your password for any of the services they provide. Virgin Media email address: [email protected]. Sorry to hear of your concerns that we have removed the ability to add additional emails mailboxes. By continuing to browse, you accept the use of cookies. 14:31. Virgin Media Contact Details: Get in Touch Easily. 08-02-2022 26-01-2022 If you're not using your own device, read our help on private browsing before you sign in. If you're looking to access your TV, broadband and phone account including your email, sign in here. For Virgin Media TV, broadband and phone customers. Saturday: 8am to 8pm. Hi folks. It has to be . No nothing has been reported on that 0800 number.The people just called again.Do you have a contact number for Virgin by any chance? on Public Sector Queries. - View your recent mobile usage . Check out our guide - How to pay my Virgin Media bill, on on Its headquarters are in Hook, Hampshire, United Kingdom. Thank you so much for your post and welcome to the community forums, it's great to have you here. When I enter the details into the boxes and click Add I get a message saying auto configuration failed. I've harnessed my storytelling ability to pivot for a variety of digital and print brands including: Crate . We use cookies to make wikiHow great. I did notice in the forum that there is a list of available addresses but that never came up. on Thanks for posting. If you have a complaint, please get in touch via the form below. For further guidance on cancelling your contracts, take a read through our service cancellation guide. I have tried on two home computers, my work computer and three different mobile devices. You can also contact Virgin Media by visiting the contact page on their website. Virgin has a selection of active social media accounts where customers can get in touch. 11:36, I have to give my credit card details which I am nervous about, on 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. on What is it you need to speak with the team regarding? The Virgin Media UK live chat service is available at, The Virgin Media Ireland live chat service can be found at. (edited to add - proof of posting does not cost you anything, just the cost of the 1st or 2nd class stamp), on From May 17th 2022, we have closed the ability for customers to sign-up and create new Virgin Media email accounts. At the very least, I would strongly recommend you to post the letter at a Post Office and ask them to give you a proof of posting receipt. If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Throughout Virgin Media Ireland's website, they make mention using the live chat facility to reach out to customers and discuss whatever questions or concerns they might have. I opened my emails went into folders and clicked on Add an email account. So I made contact with Virgin Media technical assistance only to be told to contact 'Virgin Media Store' directly. 10-09-2022 It takes me to a box with two bars, your email address and the second bar is your password. Follow the below steps to save Virgin Media Emails: -. 04-07-2022 Re: No welcome email. Most news organizations publish an email or phone number for tips on stories. Business Development Executive @ Virgin Media O2 Business. I've been on hold for about 3 hours total now. 08:49. 00:53. Click Mark as Helpful Answer or use Kudos to say thanks, on If you still wish to visit a store, use the handy Virgin Media store locator service on their website to find stores near you, their address, opening hours and contact number. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. 18:04. many thanks for all the help. Upon suspension or termination of services the content may be removed and permanently deleted by Virgin Media without notice." 09-07-2022 Hi Graham thanks for your reply. Changes to our Acceptable Use Policy for Virgin Media Mail. This is ridiculous! 25-08-2022 Hi Molly. 3. Virgin Media contact number. Discuss television and telephone services from Virgin Media, including their TiVo box . Whether you are looking to join, leave, or take out one of the attractive Virgin Media bundles, knowing the best Virgin Media contact methods for your specific query can save a lot of time and effort. Conclusion In conclusion, there are several reasons why Virgin Media may be cutting out, including technical issues with the network, weather conditions, damaged or lose cables . Virgin Medias complaints process is relatively simple, and non-convoluted, going as follows: Virgin Media aims to resolve all complaints within 10 days of them being lodged. 24-01-2022 If the form does not allow you to complete the process, then yes, a letter is the only way. 09:05 Virgin Media Business Mobile customers. on 10:38. - edited 21:39. How to send a bulk email. To find out more about the Community check out our Getting Started guide, 10-09-2022 To find out more about the Community check out our Getting Started guide. Insider tips to contact live person at Virgin Australia [2022] Virgin Customer Service 24 hours Get fast help from Virgin air call center -- refunds, flight changes, re-booking, reservations, cancellations, complaints -- Emails, live chat, offices -- United contact phone numbers and airline offices in Australia (Adelaide, Alice Springs, Broome, Cairns, Canberra . I have escalated your post to the Forum Team so one of them should contact you via this thread, probably tomorrow. 11-09-2022 Unfortunately he phone lines and other contact methods are extremely busy at present..