Shipping Line options will appear as you type. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. We use cookies as a fundamental part of our interaction with our users browsers. eContainer is the tool which enables easy access to search for empty delivery locations. vessel tracking, port schedule, access rates of exchange for your selected Invoiced: Per container, per calendar day, per container type Non-operating reefer (NOR) is considered as Dry Container. } Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Enter your email address and Password below. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Empty Return Announcement | Evergreen Vessel Schedule } Subsequent changes to the information will be captured the following day. Please note that personalized items, food and live plants are nonreturnable. Reefer container with IMO follows Reefer. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. All free flow piles must be picked up within 3 days of discharge. Please enter container or booking IDs (Maximum 50 Entries). You can provide your consent by clicking Accept All. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. About Pierce County Terminal (PCT) Update - Port of Tacoma Thanks for your cooperation! Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Contact us and we will respond within the next two working days. @media(min-width: 769px) { Empty container return locations Use the below overview to determine where to return empty containers in Canada. Please email [email protected] if you have any questions or issues regarding the appointment system. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. example: YMLU8990900) in the box below to get . Dept. We refund the returned merchandise within 8 business days of receiving the items. }. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. The eContainer application will advise where to return an empty container in a given metropolitan location. We will work directly with the retailer on these issues of consumer returns. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. .eg-eyebrow-left { Direction: Import **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Import Empty Return Instruction - Yang Ming Marine Transport Corporation Evergreen Shipping Agency (America) Corp. Empty Receiving - Fenix Marine Services Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Tacoma, WA [email protected], Seattle Harbor | Directions Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Appointments for the day will be spread throughout the shifts. Customs Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. After 90 days, there are no returns.Mini and Micro Paks may not be returned. Need a custom quote or want to discuss your options. After the search is done, details of appointed depot information will be shown in . Customer Service Package Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. 2/27 (https://bit.ly/3IGNRwz) If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. *During the limited gate Import out appointments will not be available*, Please contact: [email protected] or [email protected] for details, Appointments are now required at Pierce County Terminal. Jacksonville - first 8:00 AM following vessel departure If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. Do not park on SR 509. Weve had a problem submitting your entries, please try again or check back later. . ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. It . Please send all returns or exchanges to: CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. width: 20%; Please contact Evergreen at 972-764-1350 for any demurrage questions. Please enter container or bill of lading IDs (Maximum 50 Entries). Contact } Keeps user information for session identifier after the user has logged in. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. We hope you love what you ordered. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Disputes must be submitted to Maersk within 30 days of the invoice date. Depot Information | Evergreen Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. 2022 Earth Hour. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Carrier will stop the detention clock effective the next business day after the notification is received. text-transform: uppercase; EVERGREEN container tracking INC. North Reclamation Atea, Subangdaku text-decoration: none; We rely on your consent for placing on your browser cookies which may collect personal data about you. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. For details how to extend your DnD Free time at destination, click. Simply enter your chassis, container or booking number to print a copy. Empty Returns | South Florida Container Terminal - SFCT Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Finding solutions and creating opportunities is the name of the game. P.O. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. Canada - Toronto Empty Container Returns. Average ship times may be longer than expected. When your package is ready do one of the following: For the U.S. } Our terminal partner websites and additional information on demurrage payment can be found here. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Where do I return my empty container? Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Please enter your Evergreen account number and zip code to activate your online account below. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Email Address. Currency: USD Please email [email protected] if you have any questions or. color:#fff; Gate Opening Hours Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. eContainer - CMA CGM If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Refunds are in the Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. We handle a wide variety of cargo. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. Stay up-to-date with all the current export receiving dates. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Press submit when you are done. Prevents unauthorised use of login credentials or access of system. Email us : [email protected] Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : [email protected] Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Lynx | Terminal Access .eg-eyebrow-left { deliveries. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Allows customers to track cargo , check sailing schedules, make bookings, and more. Motor Carrier SCAC. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Modified on: Thu, Aug 30, 2018 at 11:23 AM. Remembers if the user accepts or rejects the Cookies Notice. Maersk Spot now also includes extendable Free time options. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Featured: Christmas Traditions Collection. Port Everglades - first 7:00 AM following vessel departure For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). width: 100% Reefer demurrage includes plug-in/electricity charges. You should be receiving a notice. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. Start your search for the right partner for your business. Please key in your Shipping Line name for each terminal. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. This domain is owned by Doubleclick (Google). display: flex; Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. |. Registration required for some services. Where do I return my empty container? By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Free Flow/Peel Pile Requirements By pressing accept you accept such use of cookies. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). At inland port locations owned by ports (ie. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Port of Oakland Appointments will lockout 30 minutes prior to the start of each hour. COSCO: (866) 502-6726, 614 Terminal Way, Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. A platform for our supply partners . Please enable scripts and reload this page. Stores Boolean values to check whether website must be animated. Read more. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Each appointment therefore is valid for two hours when including grace periods. .eg-eyebrow-right { Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. tracking by Bill of Lading, Booking, Container, etc). Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Third parties and social media networks also place tracking cookies. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Terminal Island, CA 90731. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Container : 60 containers max. Sticky session ID used in load balancers. Your online behaviour could be followed by these third parties. Canada - Toronto Empty Container Returns - Hapag-Lloyd .eg-eyebrow a { Pacific Maritime Association Expiry Date: Until further notice Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Get updates on terminal schedules and other notices. color: #FFF; OOCL Lite provide real time sailing schedule search, cargo tracking, shipment When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. details, This cookie is used as a unique identifier to track viewing of videos. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. To ensure appointment availability, it is encouraged to place appointments daily by noon. Activity location codes for demurrage and detention, Submission of release request instructions. MyEvergreen print button, Terminal Where do I return my empty container? - COSCO Shipping Lines (North Country: United States text-align: center; An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Empty Returns - APM Terminals 2400 Elliham Ave, Bldg D CLICK HERE The e-mail must be sent prior to the first day being requested for a waiver and be sent to. Return Policy | Evergreen Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Please email [email protected] you have any questions or issues regarding the appointment system. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. font-size: 15px; Sets session expire time for the user across multiple applications. Checks whether cookies are enabled or not. Westwood Shipping Lines | Pacific Northwest and North Asia - WSL Shop our 'Positively Playful' collections! Together, the six shipping companies operate a modern fleet . Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. .eg-eyebrow div { Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. Click EmptyReturns and scroll down until you find your area and size/type. flex: 1; Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Box 2985 In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). 8, 2021 in order to access the terminal. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. display: none; Each appointment therefore is valid for two hours when including grace periods. IANA's Equipment Return Location Directory Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Identifies a valid user using single sign-on across multiple applications. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Remembers the users default region landing page. Related Articles. .eg-eyebrow { padding: 5px; ATTN: MyEvergreen Returns YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Los Angeles - first 3:00 AM following container discharge When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Request. These days will be countable days within the free time period for detention. Operational Information - Empty Restrictions - LBCT Terms & Conditions, PierPASS For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at [email protected]. The Cookies Notice will not reappear if the cookie is set. PDF DAILY CHASSIS / EMPTY ACCEPTANCE - Port Houston Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience.