Midwestern Region Each Regional Office is led by a President-appointedRegional Director. Main Navigation. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Fax: (202) 616-0271, Phone: (703) 413-1801 Contact Us | Office of Inspector General - DHS (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Main Navigation. The other policy would establish the DHS OIG quality control and assurance program. Yes No . 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . . Vacant, Regional Inspector General for Audit (LockA locked padlock) Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Office of Inspector General U.S. Department of Labor - Contact OIG - DOL DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. Gary Whitman, Regional Inspector General for Audit In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. OIG is headquartered in Washington, DC, and has three regional offices. DHS OIG agreed with this recommendation. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Field Office Location. We will continue to monitor DHS OIG's efforts to address this recommendation. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. HHS Headquarters. 100 Penn Square East, Suite 502 Secure .gov websites use HTTPS He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Chicago Field Office | ICE Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Washington, D.C. 20201 GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Region covers Arkansas, Louisiana, Oklahoma, and Texas. A .gov website belongs to an official government organization in the United States. Western Region ICE Field Offices | ICE - U.S. Immigration and Customs Enforcement (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. We will continue to monitor DHS OIG's efforts to address this recommendation. or https:// means youve safely connected to the .gov website. About Us . State of Oregon: Local Offices - Local Offices The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) DHS OIG agreed with this recommendation. Appointment notices will include more instructions for visiting USCIS facilities. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Espaol 1-401-272-8090. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, [email protected], Reasonable Accommodations Request Intake Form. HSI Houston | ICE (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. DHS OIG agreed with this recommendation. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 61 Forsyth Street, Room 19T30 Region covers Connecticut, Delaware, Maine. Official websites use .gov Michele Weaver-Dugan, Regional Inspector General for Audit The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. DHS OIG agreed with this recommendation. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Address. DHS Mailing Address Media Contacts Media inquiries and department press contacts. Yes No Fax: (703) 413-1833, Phone: (703) 413-1855 Information and guidance about COVID-19 is available at coronavirus.gov. GAO was asked to review DHS OIG's management and operations. Contacts & Locations | Office of Inspector General, Department of (LockA locked padlock) Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. IDHS: Office of the Inspector General (OIG) - dhs.state.il.us You can also contact one of our investigative regional or field offices during regular business hours. Field Offices | USCIS DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. DHS OIG agreed with this recommendation. Home EMAIL: [email protected], DHS Office of Inspector General/MAIL STOP0305 Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Secure .gov websites use HTTPS We will continue to monitor DHS OIG's efforts to address this recommendation. 245 Murray Lane SW Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: [email protected] 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at [email protected] . provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and HHS Region 4 | HHS.gov Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. 2400 N Lincoln Boulevard Department of Homeland Security, Office of Inspector General | LinkedIn Office of Audit Services | Office of Inspector General | Government DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. DHS Office Locations DHS Office Locations Skip the trip, apply online! Eastern Region A President-appointed Regional Director leads each office. Looking for U.S. government information and services? No. (202) 566-2549. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. dhs oig field office locations - masar.group coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Region 3 The Inspector General also communicated this expectation in an agency-wide email. 1010 Walnut Street, Suite 410 The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Fax: (312) 886-0513, Phone: (303) 864-2000 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. We can help at (405) 522-5050. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Washington, DC 20230 202. A lock Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region 200 Independence Avenue, S.W. Field Office Location. DHS OIG agreed with this recommendation. (LockA locked padlock) Children and Youth They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). An official website of the U.S. Department of Homeland Security. Stay informed as we add new reports & testimonies. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. An official website of the United States government. Fax: (713) 718-4706, Phone: (818) 863-1901 Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. Main Navigation. A .gov website belongs to an official government organization in the United States. Fax: (303) 864-2004, Phone: (215) 717-2980 Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 (202) 566-2391. No. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Federal government websites often end in .gov or .mil. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. 200 Independence Avenue, S.W. Field Office Location. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Regional Offices | HHS.gov DHS OIG agreed with this recommendation. Operational and Support Components Department Leadership Biographies works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 [email protected] Office of Inspector General page Visit: 2 Peachtree Street, N.W. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Share sensitive information only on official, secure websites. U.S. Department of Health & Human Services Fax: (609) 989-2213, Phone: (212) 908-9001 Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. Fax: (202) 616-2051, Phone: (202) 616-4760 > About Directions. (214) 661-9530 Selina Boyd , Regional Inspector General for Audit Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. Contact Us | Office of Inspector General | Government Oversight | U.S Southernwestern Region See Exhibit A (Report, Office of Inspector General). > IEA 245 Murray Lane SW Dallas, TX 75201 DHS OIG agreed with this recommendation. EMAIL: [email protected]. They noted that this Risk Register is undergoing leadership review. West Virginia Department of Health and Human Resources Our diverse team of oversight professionals are . Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. 794.7788 401 W. Peachtree Street N.W. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. 1999 Bryan Street, Suite 1440 About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Office Directory - United States Department of Justice Office of the Email: [email protected] Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: [email protected] Advisory Opinions Students in Energy Efficiency-Related Field Resources for Weatherization Operators . Office of Inspector General, U.S. Department of Health and Human Services Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Find direct contact information for DHS, its component agencies, and specific programs of interest. DHS OIG agreed with our recommendation. Publicly Released: Jun 03, 2021. Drive transformative change to improve DHS programs and operations and promote a safer homeland. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Share sensitive information only on official, secure websites. Washington, D.C. 20201 Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. DHS OIG agreed with this recommendation. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Office of Counsel (OC) Suite 400 875 15th Street, N.W. Receive the latest updates from the Secretary, Blogs, and News Releases. An official website of the United States government. It has not established roles and responsibilities for an organization-wide quality assurance program. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Answers to the most frequently asked question about DHS and its programs. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. DHS OIG has made progress in developing these key organizational performance management documents in recent years. Teri Lewis, Assistant Regional Inspector General for Audit Fax: (404) 588-3871, Phone: (617) 748-3218 No. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Sacramento Regional Office (California) These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. An official website of the United States government. Fax: (703) 413-1833, Phone: (703) 413-1865 An official website of the United States government. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. If you have contacted other . The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. DHS OIG agreed with this recommendation. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Return to top. Vacant, Regional Inspector General for Audit The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 [email protected]. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. DHS Offices | RI Department of Human Services DHS Office of Inspector General: Actions Needed to Address Long A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Information and guidance about COVID-19 is available at coronavirus.gov. Home DHS OIG agreed with this recommendation. Fax: (915) 577-9012, Phone: (713) 718-4888 Relator knew that management was assuming each camera had a 90 degree field of view. Office of Inspector General. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . > About HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Department of Homeland Security Office of Inspector General Check-In Office. 500 12th St SW . Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021.