Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. getting served any food, absolutely outrageous! Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. The Grand Hotel Torquay has its own on-site restaurant, perfect for those who prefer to eat in. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. What food & drink options are available at The Grand Hotel? Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. Front desk staff will greet guests on arrival. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Private bathroom Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. And we shall definitely be going back. If you stayed at this property through Booking.com you can write a review. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. Rest and unwind in a choice of stunning sea view rooms and suites with a welcoming, comfortable, and traditional feel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There is an in-house restaurant, which serves a variety of British dishes. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. I really think this could be improved. Literally everyone sent their meals back after being served undercooked, freezing cold food. Every room at The Grand Hotel comes with a refrigerator and all the necessities for a comfortable stay. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. The Grand Hotel, Torquay: See 3,652 traveller reviews, 1,464 photos, and cheap rates for The Grand Hotel, ranked #60 of 83 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. The Grand Hotel in Torquay | Best Rates & Deals on Orbitz I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Private parking is possible on site (reservation might be needed) at GBP 10 per day. If the system detects something that potentially contradicts our. Copyright 2023. Are there opportunities to exercise at The Grand Hotel? Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Menu at The Grand Hotel restaurant, Torquay Is The Grand Hotel located near the city center? REVIEW: Do NOT book - The Grand Hotel, Torquay - Tripadvisor You can check in from 3 PM - midnight. The Grand Hotel 4-star beachfront hotel with restaurant, near Riviera International Conference Centre 7.6/10 Good 1,014 verified Hotels.com guest reviews See all 1,014 reviews Popular amenities Parking available Pool Free WiFi Pet friendly Non-smoking Bathtub $55 Price available on 1/29/2023 Seafront, Torquay, England, TQ2 6NT View in a map Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. I will be sure to pass on your praise to Anya personally. You can only leave a review within 28 days after check out. This stay has listed several different cleanliness practices. Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Couldnt fault the bar area and bar staff, nice and relaxing. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Respect the privacy of others. Overall Service And Experience Was DISGRACEFUL. The venue was in a central location not far from the train station, the beach across the road, Torquay. Matre De DID NOT EVEN COME BACK !! Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Wireless internet is available in public areas for free. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. We didn't have time, so stayed here only for 2 nights, though everything was amazing. ): 40-min drive, 28.3 mi/45.5 km. Try removing a filter, changing your search, or clear all to view reviews. What are some restaurants close to The Grand Hotel? 4-star hotel located in Torquay City Centre. This hotel offers canoeing, hiking and horse riding as well as cars hire services. The bed was comfortable but the cover sheet underneath the very clean top sheets was disappointing. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Torre Abbey Sands is the closest landmark to The Grand Hotel. Just a short drive from Paignton, The Grand Hotel Torquay is located in Torquay and is moments from Torquay Railway Station. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. . While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Booking not found. Featuring a sauna, a golf course and a sun deck, this 4-star The Grand Hotel is set 11 minutes on foot from Riviera International Centre in Torquay. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. The Grand Hotel (C$92) C$74 - UPDATED 2023 Prices, Reviews & Photos How much does it cost to stay at The Grand Hotel? What are the check-in and check-out times at The Grand Hotel? And we shall definitely be going back. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. No management or staff taking responsibility for the poor or lack of service. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. They are also applicable regardless of the sentiment of the comment. Ideally, we would publish every review we receive, whether positive or negative. The Grand Hotel is on Corbyn Beach in Torquay City Centre, a short 3-minute walk from Torquay Station and 7 minutes' walk from Torre Abbey. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. If you want to request something specific, you can do that after you choose your rate. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. The Grand Hotel Torquay 4 United Kingdom Rates From 182 The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. The room I booked was cleaned well everyday and available for balcony. Loved the location, the spa and the food , Dreadful experience. I cannot fault them. Afternoon Tea , Function room mean and Breakfast was fine. .Rooms require upgrade. The restaurant very misleading and a lot of improvement needed. We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. The location was marvellous, not too far away from Riviera International Centre. The room was a refurbed twin with sea-view. The window didnt close properly or lock. The restaurant, Restaurant 1881, serves British cuisine and is open for breakfast, lunch, and dinner. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. The serving staff were very polite and professional. What's the area around The Grand Hotel like? Guests can work out at a leisure club and relax in a Spa. Everything was excellent and clean, I loved staff and rooms. Compass Lounge - Ocean-view brasserie specializing in British cuisine. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. Some meals not even being served and customers told after waiting 2hrs that now they would not be. The hotel offers a full breakfast at the price of GBP15 per person per day. Staff helpful Location good. Would absolutely not stay again. The Grand Hotel, Torquay - Updated 2023 Prices - Booking.com Lovely hotel & location & friendly helpful staff. Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. The Grand Hotel first opened in Torquay in 1881, in response to the Great Western Railway's expansion into the South West. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. At which point a man carrying a tray with sandwichs on walked into the bar. And so they should! Grand Hotel (Torquay) - Wikipedia The room was a refurbed twin with sea-view. Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. Such poor service, not what I thought fitting for The Grand! DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. Find more information about the property in the questions and answers. The Grand Hotel - Reviews, Photos & Rates | ebookers.com Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. A good choice of food at breakfast like pastries, cereals and fruit. Serving the finest West Country meats and the freshest locally produced seasonal vegetables, paired with excellent service. Recently back from a five day break in the Grand Hotel, in Torquay. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. The hotel is 1.6 miles to the pleasure Paignton Pier. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. Electric kettle The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Ask for a refurbished room and don't be fobbed off. Matre De DID NOT EVEN COME BACK !! We liked the hotel, staff and location, it's nice place to visit. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Avoid staying at The Grand Hotel in Torquay. Guests can expect to find free WiFi and TVs with digital channels. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. 37,439 were here. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 25% off select hotels and sign in to earn rewards, 4-star beachfront hotel with restaurant, near Riviera International Conference Centre. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Mr. Cook offers a selection of dishes nearly 5 minutes' walk away. Staff at the reception can assist guests at any time of the day. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. I could order a sandwich only by calling room service from my room. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. We hope to see you both again soon. There is no capacity for cots at this property. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. Electric kettle, Sea view Enjoy amenities like a seasonal outdoor pool and a garden. erwartet Sie das preisgekrnte - Englisch bersetzung - Deutsch The provision of housing is linked to their trade, business, or profession. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a coffee shop/cafe, and a garden. When there is only 2 people on the table that shouldnt be a hard task. Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. The Grand Hotel in Torquay has been evacuated due to a fire. We went to our room and called room service to order one tuna and one roast beef sandwich. The on-site restaurant, Restaurant 1881, features British cuisine. THE 5 BEST Torquay Bed and Breakfasts of 2023 (with Prices This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens. I could order a sandwich only by calling room service from my room. The helpful staff and overall property condition get good marks from fellow travelers. CST #2063530-50, To finish creating your account, please click the link we just sent to. No reviews found. Children aged 15 years and above are considered adults at this property. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Sorry, something went wrong. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. The rooms come with a TV with satellite channels. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. A terrible time at the not so grand and somewhat faulty Grand Hotel. It is an old building so we expected creaky stairs and dated decor in some areas. Perfect location, polite staff, exceptional views of the sea. Its a time to sit back, relax and enjoy the perfect Sunday. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. Search for The Grand Hotel discounts in Torquay with KAYAK. KAYAK scours the web for all room deals available at The Grand Hotel in Torquay and lets you compare them to find the best rate for your stay. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Destinations, properties, even an address, 1674130|2,1687990,1674130,1687860|3,1674130|5,1687860,1692660,1691080|4,1691080|2,1685250,1653460,1691080,1677620,1682020,1678140, Personal or sensitive information (e.g. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. Please note that this information has been provided by our partners. To edit a review youve already submitted, please contact our Customer Service team. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. Torquay United FC is a 10-minute car trip away. Travelers may receive a savings voucher when they submit a review. Room was OK but nothing special. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. An Accommodation may choose to reply to a review. Guests are also welcome to relax with a drink at Compass Bar and Lounge. We took our seats at a table, near to the central bar, and the two staff were busy briefly. As a member, you receive price matching up until midnight before check-in. Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. The nearest airport is Exeter International Airport, 19.9 miles from the property. Self parking costs GBP 10 per night. Is The Grand Hotel located near the city centre?